{"id":15810,"date":"2014-10-15T14:54:49","date_gmt":"2014-10-15T18:54:49","guid":{"rendered":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2014\/10\/seeley-office-systems-in-business-over-30-years.html"},"modified":"2014-10-15T14:54:49","modified_gmt":"2014-10-15T18:54:49","slug":"seeley-office-systems-in-business-over-30-years","status":"publish","type":"post","link":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2014\/10\/seeley-office-systems-in-business-over-30-years\/","title":{"rendered":"Seeley Office Systems, In Business Over 30 Years, Survives Versus ‘Big Box’ Stores"},"content":{"rendered":"
\n
\n\"seeley_sign.jpg\"\n<\/div>\n
Family owned Seeley Office Systems has been based in Glens Falls for over 30 years\n<\/div>\n<\/div>\n

BY LIZ WITBECK<\/p>\n

Owning a small business can be challenging,
\nespecially when it competes with large
\nnational companies. Seeley Office Systems
\nis one such business: a local office supply
\ncompany that understands what it takes to
\nremain competitive.<\/p>\n

Seeley Office Systems is a family owned
\nbusiness that has been based in Glens Falls
\nfor more than 30 years. Tim Seeley left his
\nposition at Xerox to start the company.<\/p>\n

The business is now in its second generation,
\nwith Tim Seeley Jr. as vice president
\nof sales. The company has a catalog of more than
\n40,000 office supplies.
\nMegan Reising, marketing
\ndirector for the company and fianc\u00c3\u00a9
\nto Tim Seeley, said several employees have
\nworked there more than 10 years and have
\nthe entire catalog memorized.
\nCustomers aren’t going to get that kind of
\nexpertise at a “big box” store, said Reising.<\/p>\n

The company serves Washington, Warren,
\nand Saratoga counties and maintains long
\nterm friendships with many customers. “We
\nhave saturated this market. We know all the
\ncustomers by name,” said Reising.<\/p>\n

Still, Reising is noticing some disturbing
\ntrends in the office supply market.
\n“A trend we are noticing is that competitors
\nwill start their products at a really low
\nprice, almost a price that you can’t refuse,”
\nshe said. “And then once they have you in,
\nthey start increasing their prices. They do
\nit so small people usually don’t notice it is
\nhappening.”<\/p>\n

Reising said Seeley Office Systems maintains
\nstable prices on all of their items.
\n“What you see is what you get,” said Reising.<\/p>\n

Since Seeley is unable to compete with
\nbig box stores like W.B. Mason and Staples
\non prices, they rely on building strong
\nrelationships with customers. One of their
\ntechniques is to use the same representative
\nto deliver products each time.<\/p>\n

Seeley Office Systems offers a variety of
\nways for customers to order products. For
\ncustomers who want convenience, online
\nordering is an option. The company will
\nalso send representatives to the client’s
\nlocation, where they can help customize a
\nlist that will meet the client’s needs.<\/p>\n

For customers who need their products
\nfast, Seeley offers overnight shipping.
\n“Our success comes from the loyalty
\nand the customer service we provide” said
\nReising.<\/p>\n

The company recently underwent a
\nmarketing change, with a new logo being
\nunveiled for the business, said Reising.<\/p>\n

Seeley can be reached at 793-5168. Its
\nwebsite is www.seeleyoffice.com.<\/p>\n

Photo Courtesy Seeley Office Systems<\/p>\n","protected":false},"excerpt":{"rendered":"

Family owned Seeley Office Systems has been based in Glens Falls for over 30 years BY LIZ WITBECK Owning a small business can be challenging, especially when it competes with large national companies. 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