{"id":17113,"date":"2015-06-18T13:53:23","date_gmt":"2015-06-18T17:53:23","guid":{"rendered":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2015\/06\/curtis-lumber-celebrates-125-years-in-the-business-employs-570-people-in-21-stores.html"},"modified":"2015-06-18T13:53:23","modified_gmt":"2015-06-18T17:53:23","slug":"curtis-lumber-celebrates-125-years-in-the-business-employs-570-people-in-21-stores","status":"publish","type":"post","link":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2015\/06\/curtis-lumber-celebrates-125-years-in-the-business-employs-570-people-in-21-stores\/","title":{"rendered":"Curtis Lumber Celebrates 125 Years In The Business; Employs 570 People In 21 Stores"},"content":{"rendered":"
\n
\n\"150611001curtislumber_rtbphoto.jpg\"\n<\/div>\n
This Curtis Lumber store in Queensbury is part of a 21-store operation employing around 570 people full time. The ownership is in the fifth generation of the family lineage\n<\/div>\n<\/div>\n

BY ANDREA PALMER<\/p>\n

Curtis Lumber, a well known lumber yard for
\ncontractors and do-it-yourselfers, is celebrating
\n125 years in business.<\/p>\n

Founded in 1827 by Captain Isaac Henry Curtiss
\nas a sawmill, the family-owned independent
\ncompany has bloomed into a 21-store operation
\nemploying around 570 people full-time.<\/p>\n

“The two biggest things driving our success in
\nthe region are people and customer service, said
\nDoug Ford, general manager of the Ballston Spa
\nlocation. “Curtis Lumber has a habit of hiring
\ngood people and keeping them. My average staff
\nmember has been here over 15 years. Many have
\nbeen here over 30 years. Curtis Lumber has a
\nphilosophy of listening to our customers. We pay
\nattention to what works and don’t try change the
\ngame all the time. We are consistent.”
\nFord has been with Curtis Lumber for 19 years.
\nPrior to Curtis, he worked for 17 years with Grossman
\nLumber. “Prior to that, I went to school to be
\na high school math teacher and ended up in the
\nlumber business by default,” he said. Jay Curtis, CEO of the company, is the fifth generation
\nin the Curtis Lumber lineage. His son and
\ndaughter both work for the company and represent
\nthe sixth generation. Curtis became president of
\nthe company in 1992, assuming ownership of nine
\nstores from his father and expanding to additional
\nstores shortly after.<\/p>\n

Ford said that, while there has been an increased
\ndemand for green and energy-efficient
\nbuilding products in recent years, consistency in
\ncustomer service is what has driven the company’s
\nsuccess. He said part of good customer service is
\nequipping employees with knowledge and ability.<\/p>\n

“Customers are always looking for good service
\nand that’s something that we give them. We deal
\nwith middle and higher end products. We don’t
\ntry to play down our price with imports and low
\nprice-point items like our competition. We carry
\nquality products, brand names. We invest in customer
\nservice. We spend a lot of money training
\nour employees so they can do more than just find
\nsomething on a shelf for a customer,” said Ford.<\/p>\n

Curtis Lumber saw $170-million in total sales
\nlast year. Its project center includes flooring,
\nkitchen equipment, lighting, baths, doors, paints
\nand stains, windows, decking, siding, roofing and
\nstairs.<\/p>\n

Curtis Lumber is involved with many area
\norganizations, including Rotary, local chambers of
\ncommerce, business associations and home builders
\norganizations. The Ballston Spa location hosts
\na farmer’s market every Friday, as well as Lion’s
\nClub events, a yearly car show and a Pet-A-Palooza
\npet adoption event. Jay Curtis is an avid animal
\nadvocate.<\/p>\n

All stores are involved with their respective
\ncommunities.
\n“One of the big reasons we’ve been so successful
\nis that we are willing to get involved in the communities
\nour stores are in. We are encouraged
\nfrom the top down to be involved, not just come
\nto work, do our job and go home–we want more
\nthan that,” Ford said.<\/p>\n

Said Ford, “As far as future plans go, Curtis is
\nalways looking to grow. It has to be the right opportunity
\nand the right market. We are a community driven
\ncompany, so we look to be in communities
\nwhere we are welcome and we provide a value to the community.”<\/p>\n

A timeline for some Curtis Lumber history in
\nthe area includes:<\/p>\n

1823 – Captain Isaac Henry
\nCurtiss builds first sawmill on Charlton Road;<\/p>\n

1890 – Business purchased by Elmer A. Curtis.
\nDrops second ‘s’ of name. Inception of modern day
\nCurtis Lumber Co.;
\n1949 – Robert K. Curtis assumes
\nownership from father Kent and establishes Curtis
\nLumber Company Inc.<\/p>\n

1955 – Store rebuilt in Charlton. Expands into
\nhardware with 11 employees;
\n1976 – Curtis Lumber
\nmoves Charlton Road store to current location at
\nRoute 67, Ballston Spa;<\/p>\n

1990 – Curtis Lumber celebrates 100th anniversary
\nand expansion to current 130,000 square
\nfoot store;
\n1992 – Jay S. Curtis becomes president,
\nassumes ownership of nine locations from father.<\/p>\n

1996 – Fort Plain and Granville stores open.
\n2004
\n– Curtis Lumber is “Pro Sales Magazine” Dealer of
\nThe Year;
\n2005 – Curtis Lumber purchases 7 Webb
\n& Sons locations in Central New York;
\n2007 – Curtis
\nLumber, with 22 locations throughout New York
\nand Northern Vermont, reaches over 600 employees
\nand more than $150 million in sales in New
\nYork and Northern Vermont.<\/p>\n

Its website is www.curtislumber.com.<\/p>\n

Photo\/Todd Bissonette Photography<\/p>\n","protected":false},"excerpt":{"rendered":"

This Curtis Lumber store in Queensbury is part of a 21-store operation employing around 570 people full time. The ownership is in the fifth generation of the family lineage BY ANDREA PALMER Curtis Lumber, a well known lumber yard…<\/p>\n","protected":false},"author":88,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[59,66,118,130],"class_list":["post-17113","post","type-post","status-publish","format-standard","hentry","category-business-news","tag-ballston-spa","tag-business-news","tag-ny-state","tag-shopping"],"yoast_head":"\r\nCurtis Lumber Celebrates 125 Years In The Business; Employs 570 People In 21 Stores - Glens Falls Business Journal<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2015\/06\/curtis-lumber-celebrates-125-years-in-the-business-employs-570-people-in-21-stores\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Curtis Lumber Celebrates 125 Years In The Business; Employs 570 People In 21 Stores - Glens Falls Business Journal\" \/>\r\n<meta property=\"og:description\" content=\"This Curtis Lumber store in Queensbury is part of a 21-store operation employing around 570 people full time. 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