{"id":20080,"date":"2016-10-13T17:54:53","date_gmt":"2016-10-13T21:54:53","guid":{"rendered":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2016\/10\/ray-supply-has-new-location-in-glens-falls-focuses-on-being-strong-customer-resource.html"},"modified":"2017-11-08T11:00:37","modified_gmt":"2017-11-08T16:00:37","slug":"ray-supply-has-new-location-in-glens-falls-focuses-on-being-strong-customer-resource","status":"publish","type":"post","link":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2016\/10\/ray-supply-has-new-location-in-glens-falls-focuses-on-being-strong-customer-resource\/","title":{"rendered":"Ray Supply Has New Location In Glens Falls, Focuses On Being Strong Customer Resource"},"content":{"rendered":"
\n
\n\"ray\n<\/div>\n
\nKeith Zoll, left, and Gregory Goetz of Ray Supply stand outside their business, which handles video, audio and photo services and equipment. The company plans to emphasize service more.<\/p>\n

Glens Falls Business Journal\n<\/p><\/div>\n<\/div>\n

\nBy Jennifer Farnsworth\n<\/div>\n

Ray Supply opened its new downtown Glens Falls location in September, where they are planning to shift the focus to the service end of the business.<\/p>\n

Company president and co-owner Keith Zoll said they feel it is the perfect location to be able to concentrate on the expansion of the customer resource end of the business.<\/p>\n

“We are really excited to be moving in a direction of providing quality and extensive service through putting less of an emphasis on the retail side,” said Zoll.<\/p>\n

Zoll’s partner in the business, Greg Goetz, said the business is centered around three aspects with custom installation being it’s priority. Other aspects are government installation, and photo equipment retail.<\/p>\n

Goetz said the bulk of the business has moved toward customized residential and commercial video and audio installation.<\/p>\n

“Our customized installation means anything from setting up a flat panel screen television in a home, to installing a complete audio and video system,” said Goetz.
\nGoetz said the reason for the relocation reflects the direction of the company.<\/p>\n

“The space we have now allows for a smaller, yet beautiful photo retail store. When we moved we needed a structure that fit our needs. The new building fits our core structure better,” said Goetz.<\/p>\n

Zoll said the 9 Pine St. location has more parking, along with over 4,000 square feet of space for the business.<\/p>\n

The company’s 12 employees are trained to provide sensor cleaning, passport photos, memory card image recovery, matting and framing, restoration, video transfers, canvas and prints, and photo books.<\/p>\n

The “artsy feel” of the exterior is in line with the business, said Zoll.<\/p>\n

“Much of our business is centered around amateur photographer, who we hope will love the look of the building,” he said.<\/p>\n

The company’s updated website, Raysupply.com, has an online shop that includes high end professional quality cameras, batteries, bags, and cases. There is also an informative frequently asked questions section, and information on workshops and classes.<\/p>\n

Ray Supply first opened in 1937 as Ray Distributing Co. by Ray Clements and Ralph Lapham, originally selling wholesale radio parts. In the mid 1950s they branched out into television parts and camera supplies, eventually leading to the specialized business of today.<\/p>\n

It is open Monday through Saturday from 9:30 a.m. to 6 p.m. The phone number is 792-5848.<\/p>\n","protected":false},"excerpt":{"rendered":"

Keith Zoll, left, and Gregory Goetz of Ray Supply stand outside their business, which handles video, audio and photo services and equipment. The company plans to emphasize service more. 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