{"id":32924,"date":"2020-02-14T09:15:16","date_gmt":"2020-02-14T14:15:16","guid":{"rendered":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/?p=32924"},"modified":"2020-02-14T13:43:29","modified_gmt":"2020-02-14T18:43:29","slug":"business-report-why-new-hires-fail","status":"publish","type":"post","link":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2020\/02\/business-report-why-new-hires-fail\/","title":{"rendered":"Business Report: Why New Hires Fail"},"content":{"rendered":"<figure id=\"attachment_32925\" aria-describedby=\"caption-attachment-32925\" style=\"width: 200px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-32925\" src=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-content\/uploads\/sites\/109\/2020\/02\/cruz-vc-200x300.jpg\" alt=\"\" width=\"200\" height=\"300\" srcset=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-content\/uploads\/sites\/109\/2020\/02\/cruz-vc-200x300.jpg 200w, https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-content\/uploads\/sites\/109\/2020\/02\/cruz-vc.jpg 432w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><figcaption id=\"caption-attachment-32925\" class=\"wp-caption-text\">Michael Cruz, president of Lighthouse Advisors LLC in Queensbury.<\/figcaption><\/figure>\n<p>By Michael Cruz<br \/>\nAccording to a study by Leadership IQ, 46 percent of newly-hired employees will fail within 18 months, while only 19 percent will achieve unequivocal success.<br \/>\nAccording to their study, the reasons for failure are more focused on these topics:<br \/>\n\u2022 Coachability (26 percent): The ability to accept and implement feedback from bosses, colleagues, customers, and others.<br \/>\n\u2022 Emotional Intelligence (23 percent): The ability to understand and manage one\u2019s own emotions and accurately assess others\u2019 emotions.<br \/>\n\u2022 Motivation (17 percent): Sufficient drive to achieve one\u2019s full potential and excel in the job.<br \/>\n\u2022 Temperament (15 percent): Attitude and personality suited to the particular job and work environment.<br \/>\n\u2022 Technical Competence (11 percent): Functional or technical skills required to do the job.<!--more--><br \/>\nThat is Leadership IQ\u2019s words. I was drawn to this study because I have been working with clients on onboarding. The labor pool is thin right now. So, getting people productive is even more important.<br \/>\nThe biggest challenge in the effort is a misconception about what onboarding is. When you say we have a new employee starting next week, what does that trigger in your team? Most of you will make sure that they have a desk or workplace.<br \/>\nThen, they are assigned the appropriate tools (computers or vehicle and tools).<br \/>\nOf course, they will fill out the forms. Many people think that the first day or first week is the complete onboarding process. Wrong.<br \/>\nThat is the beginning. Think about why you hired that person in the first place. What do you expect them to do for you at 100 percent? Let\u2019s start there.<br \/>\nWith 100 percent in mind, what do you expect at the end of week one? Week two? Their first month? When do you expect 100 percent? What is the coaching\/ feedback plan to make sure they are making progress? This requires us to change the definition of onboarding. The definition should be: \u201cThe process of fully ramping our new hires.\u201d<br \/>\nClearly, helping new hires know what is expected is critical. Identifying people who never will get there is critical. And it saves you a lot of money when you address it early. How often have you had a bad feeling about a new hire and left them in place?<br \/>\nIt is very rare that they eventually meet your standards. But you want to be fair. Be honest, and you do not want to re-start the hiring search. So, you \u201chope\u201d they will get better.<br \/>\nIf you layout expectations clearly, your managers need to coach both positive and not so positive performance.<br \/>\nEmotional Intelligence and temperament are numbers two and four, respectively. This focuses on their ability to adapt and fit into your culture.<br \/>\nAgain, we need to be talking about it as mangers and sharing feedback with the employee. It is also critical that we get feedback from co-workers.<br \/>\nThe full advice here: Focus your onboarding with a clearer plan. That includes developing measures, feedback loops, and regular coaching.<br \/>\nYour productivity will go up. And your interviewing will be more focused when managers know why people fail and work to screen out inappropriate hires.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Michael Cruz According to a study by Leadership IQ, 46 percent of newly-hired employees will fail within 18 months, while only 19 percent will achieve unequivocal success. According to their study, the reasons for failure are more focused on these topics: \u2022 Coachability (26 percent): The ability to accept and implement feedback from bosses, [&hellip;]<\/p>\n","protected":false},"author":196,"featured_media":32925,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-32924","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Business Report: Why New Hires Fail - Glens Falls Business Journal<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2020\/02\/business-report-why-new-hires-fail\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Business Report: Why New Hires Fail - Glens Falls Business Journal\" \/>\r\n<meta property=\"og:description\" content=\"By Michael Cruz According to a study by Leadership IQ, 46 percent of newly-hired employees will fail within 18 months, while only 19 percent will achieve unequivocal success. According to their study, the reasons for failure are more focused on these topics: \u2022 Coachability (26 percent): The ability to accept and implement feedback from bosses, [&hellip;]\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2020\/02\/business-report-why-new-hires-fail\/\" \/>\r\n<meta property=\"og:site_name\" content=\"Glens Falls Business Journal\" \/>\r\n<meta property=\"article:published_time\" content=\"2020-02-14T14:15:16+00:00\" \/>\r\n<meta property=\"article:modified_time\" content=\"2020-02-14T18:43:29+00:00\" \/>\r\n<meta property=\"og:image\" content=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-content\/uploads\/sites\/109\/2020\/02\/cruz-vc.jpg\" \/>\r\n\t<meta property=\"og:image:width\" content=\"432\" \/>\r\n\t<meta property=\"og:image:height\" content=\"648\" \/>\r\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\r\n<meta name=\"author\" content=\"jessewinters\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"jessewinters\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.glensfalls.com\\\/glensfallsbusinessjournal\\\/2020\\\/02\\\/business-report-why-new-hires-fail\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.glensfalls.com\\\/glensfallsbusinessjournal\\\/2020\\\/02\\\/business-report-why-new-hires-fail\\\/\"},\"author\":{\"name\":\"jessewinters\",\"@id\":\"https:\\\/\\\/www.glensfalls.com\\\/glensfallsbusinessjournal\\\/#\\\/schema\\\/person\\\/b937a48daf87d7a8bd713a73b5d6a1ae\"},\"headline\":\"Business Report: Why New Hires Fail\",\"datePublished\":\"2020-02-14T14:15:16+00:00\",\"dateModified\":\"2020-02-14T18:43:29+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.glensfalls.com\\\/glensfallsbusinessjournal\\\/2020\\\/02\\\/business-report-why-new-hires-fail\\\/\"},\"wordCount\":532,\"image\":{\"@id\":\"https:\\\/\\\/www.glensfalls.com\\\/glensfallsbusinessjournal\\\/2020\\\/02\\\/business-report-why-new-hires-fail\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.glensfalls.com\\\/glensfallsbusinessjournal\\\/wp-content\\\/uploads\\\/sites\\\/109\\\/2020\\\/02\\\/cruz-vc.jpg\",\"articleSection\":[\"Business News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.glensfalls.com\\\/glensfallsbusinessjournal\\\/2020\\\/02\\\/business-report-why-new-hires-fail\\\/\",\"url\":\"https:\\\/\\\/www.glensfalls.com\\\/glensfallsbusinessjournal\\\/2020\\\/02\\\/business-report-why-new-hires-fail\\\/\",\"name\":\"Business Report: Why New Hires Fail - 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