{"id":33404,"date":"2020-07-16T16:52:23","date_gmt":"2020-07-16T20:52:23","guid":{"rendered":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/?p=33404"},"modified":"2020-07-16T21:41:36","modified_gmt":"2020-07-17T01:41:36","slug":"nbt-bank-re-opens-branch-office-lobbies-with-health-safety-protocols-now-in-place","status":"publish","type":"post","link":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2020\/07\/nbt-bank-re-opens-branch-office-lobbies-with-health-safety-protocols-now-in-place\/","title":{"rendered":"NBT Bank Re-Opens Branch Office Lobbies With Health, Safety Protocols Now In Place"},"content":{"rendered":"<figure id=\"attachment_33405\" aria-describedby=\"caption-attachment-33405\" style=\"width: 914px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-33405\" src=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-content\/uploads\/sites\/109\/2020\/07\/nbt-reopens-lobbies-glens-falls-hc.jpg\" alt=\"\" width=\"914\" height=\"666\" srcset=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-content\/uploads\/sites\/109\/2020\/07\/nbt-reopens-lobbies-glens-falls-hc.jpg 914w, https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-content\/uploads\/sites\/109\/2020\/07\/nbt-reopens-lobbies-glens-falls-hc-300x219.jpg 300w, https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-content\/uploads\/sites\/109\/2020\/07\/nbt-reopens-lobbies-glens-falls-hc-768x560.jpg 768w\" sizes=\"(max-width: 914px) 100vw, 914px\" \/><figcaption id=\"caption-attachment-33405\" class=\"wp-caption-text\">Customers visiting NBT lobbies, like this one in Glens Falls, are asked to follow new protocols. Office space was modified to help ensure customer and employee safety.<br \/>Courtesy NBT<\/figcaption><\/figure>\n<p>NBT Bank has expanded its services to include full branch lobby access with the implementation of protocols to protect the safety of its employees and customers.<br \/>\nThe bank had its lobbies closed for business due to the COVID-19 pandemic, utilizing ATMs, the internet and drive-through windows for services.<br \/>\nAppointments are no longer required for customers to visit a branch lobby.<br \/>\n\u201cNBT has spent weeks developing a careful approach that both expands branch access and ensures that our employees, customers and communities remain safe,\u201d said NBT Bank President of Retail Community Banking Joseph R. Stagliano. \u201cThoughtful consideration has included a market-by-market analysis of conditions, close coordination with local government and health officials and strict adherence to state and federal guidelines.\u201d<br \/>\nCustomers visiting NBT lobbies are asked to follow new protocols to ensure customer and employee safety. Face coverings are required to be worn inside and all customers must bring valid photo identification.<!--more--><br \/>\nFewer customers are allowed in the branch at the same time. Directional floor stickers provide guidance to promote social distancing.<br \/>\nPlexiglass screens are in place in teller windows and customer service desks. Hand sanitizing stations are available in all branch lobbies<br \/>\nNBT has also implemented increased cleaning of all branches with extra focus on high-touch surfaces like ATMs, doors, counters and drive-up windows.<br \/>\nNBT will continue to monitor the coronavirus environment and adjust as necessary to ensure the proper level of safety is maintained throughout our branch network, officials said. Customers can also continue to access digital banking services 24\/7.<br \/>\nCustomers can visit www.nbtbank.com\/access to learn about branch hours.<br \/>\nNBT Bank offers personal banking, business banking and wealth management services from locations in seven states, including New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Maine and Connecticut. The bank and its parent company, NBT Bancorp Inc., are headquartered in Norwich, N.Y. NBT Bancorp had assets of $9.95 billion as of March 31, the company said.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>NBT Bank has expanded its services to include full branch lobby access with the implementation of protocols to protect the safety of its employees and customers. The bank had its lobbies closed for business due to the COVID-19 pandemic, utilizing ATMs, the internet and drive-through windows for services. Appointments are no longer required for customers [&hellip;]<\/p>\n","protected":false},"author":196,"featured_media":33405,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>NBT Bank Re-Opens Branch Office Lobbies With Health, Safety Protocols Now In Place - Glens Falls Business Journal<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2020\/07\/nbt-bank-re-opens-branch-office-lobbies-with-health-safety-protocols-now-in-place\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"NBT Bank Re-Opens Branch Office Lobbies With Health, Safety Protocols Now In Place - Glens Falls Business Journal\" \/>\r\n<meta property=\"og:description\" content=\"NBT Bank has expanded its services to include full branch lobby access with the implementation of protocols to protect the safety of its employees and customers. The bank had its lobbies closed for business due to the COVID-19 pandemic, utilizing ATMs, the internet and drive-through windows for services. Appointments are no longer required for customers [&hellip;]\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2020\/07\/nbt-bank-re-opens-branch-office-lobbies-with-health-safety-protocols-now-in-place\/\" \/>\r\n<meta property=\"og:site_name\" content=\"Glens Falls Business Journal\" \/>\r\n<meta property=\"article:published_time\" content=\"2020-07-16T20:52:23+00:00\" \/>\r\n<meta property=\"article:modified_time\" content=\"2020-07-17T01:41:36+00:00\" \/>\r\n<meta property=\"og:image\" content=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-content\/uploads\/sites\/109\/2020\/07\/nbt-reopens-lobbies-glens-falls-hc.jpg\" \/>\r\n\t<meta property=\"og:image:width\" content=\"914\" \/>\r\n\t<meta property=\"og:image:height\" content=\"666\" \/>\r\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\r\n<meta name=\"author\" content=\"jessewinters\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"jessewinters\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2020\/07\/nbt-bank-re-opens-branch-office-lobbies-with-health-safety-protocols-now-in-place\/\",\"url\":\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2020\/07\/nbt-bank-re-opens-branch-office-lobbies-with-health-safety-protocols-now-in-place\/\",\"name\":\"NBT Bank Re-Opens Branch Office Lobbies With Health, Safety Protocols Now In Place - 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