{"id":34092,"date":"2021-02-18T11:58:41","date_gmt":"2021-02-18T16:58:41","guid":{"rendered":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/?p=34092"},"modified":"2021-03-02T12:44:07","modified_gmt":"2021-03-02T17:44:07","slug":"trans-border-global-freight-systems-meets-global-shipping-challenges-with-experts","status":"publish","type":"post","link":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2021\/02\/trans-border-global-freight-systems-meets-global-shipping-challenges-with-experts\/","title":{"rendered":"Trans-Border Global Freight Systems Meets Global Shipping Challenges With Experts"},"content":{"rendered":"
\"\"
Jake Oswald, an account executive with Trans-Border Global Freight Systems Inc. in Round Lake, says global freight networks are complex and challenging. \u00a92021 SaratogaPhotographer.com<\/figcaption><\/figure>\n

By Susan Elise Campbell
\nGlobal freight networks\u2014 needed to get the goods from manufacturers to customers\u2014are complex and challenging. And when the COVID-19 pandemic came along, it threw a wrench into things.
\nManufacturing was cut back, ports closed, truckers stayed home and delays increased, affecting the dynamics of an industry that consumers and businesses rely on.
\n\u201cIt was a total nightmare, but we have pivoted to adapt to the changing environment,\u201d said Jake Oswald, an account executive with Trans-Border Global Freight Systems Inc. in Round Lake.
\nTrans-Border is an award-winning, licensed U.S. customs broker specializing in transportation logistics. Oswald said the firm manages goods as they travel throughout the supply chain by land, sea or air. They do so as safely, efficiently and cost-effectively as possible and in accordance with a litany of changing regulations and financial considerations.
\nThe company has a staff of 65, as well as remote sales reps and independent reps sprinkled across the country. But it takes about 590 international partners, developed over the past 25 years, to manage the importing and exporting needs of companies, according to Oswald.
\nWith the teams of import and export specialists and directors at Trans-Border, Oswald said \u201cthere are a bunch of eyes on the supply chain to make sure products get through quickly and efficiently.\u201d
\nHe said that while \u201canybody can book a shipment,\u201d not everyone can book a shipment that is specific to client needs and time restraints, especially in today\u2019s environment. All importers and exporters around the world have been impacted by COVID-19.
\nThere has been an extreme increase in air\/ocean shipping rates and space has been limited, making bookings difficult. Moreover, with American buyers competing with Amazon and other e-commerce giants, \u201cthere is often no choice but to pay premium rates at $3,000 to $5,000 over the general rate\u201d for a transaction, he said.
\nThen there is the technology to trace and communicate where the product is in real time. Take, for example, a publishing company buying a printing press manufactured in Germany for delivery to New York City. Oswald said if there is an in-house delivery date of Jan. 1, there has to be a network in place to support that date.
\nTrans-Border will check with the steamship line on Dec. 28. If there is a problem or delay with the container the printing press is on, an account exec would explain the delay to the client, Oswald said.
\n\u201cMy job is 80 percent sales and 20 percent communication, including working with clients on pricing,\u201d he said.
\nRecently one local business buying a $50,000 piece of equipment from China substantially trimmed his shipping and customs costs by having Trans-Border manage the logistics, he said.
\n\u201cCustoms has always been complicated because you have to pay taxes and duties to come into the U.S.\u201d Oswald said. \u201cIf you classify the shipment incorrectly, it can be held up for weeks and run up storage fees every day.\u201d
\n\u201cWe are experienced import compliance managers who can provide pages and pages of documentation showing the classification code is correct so that the shipment can clear,\u201d he said. \u201cIt rarely happens that Trans-Border has issues clearing through customs because of this depth of experience and the superior technology we have developed.\u201d
\nAnother aspect that makes the company competitive, Oswald said, is that it has invested in an in-house finance department to review letters of credit and international contracts, something most forwarders cannot do.
\n\u201cBy simplifying the international banking process, we can save our clients time, reduce their risk and ensure timely payment,\u201d said Oswald.
\nTrans-Border aims to continue improving technology, hiring staff with freight experience, and expanding the business. Since the pandemic, the company has installed a new domestic network, made its tracing system more user friendly, and shifted from outside sales to inside sales, said Oswald.
\n\u201cI was usually on the road three or four days a week, but not since COVID,\u201d he said. \u201cI miss meeting with people and hearing their stories, since it\u2019s harder to connect with people over a video conference.\u201d
\nThe company philosophy is that there are Four Cs To Success: communication, compliance, control and cost. They believe in the personal touch, meaning no voicemails.
\n\u201cIf your operations specialist is at lunch, you will not have to wait to receive an answer for your question, which can be critical in a time sensitive situation,\u201d said Oswald.<\/p>\n","protected":false},"excerpt":{"rendered":"

By Susan Elise Campbell Global freight networks\u2014 needed to get the goods from manufacturers to customers\u2014are complex and challenging. And when the COVID-19 pandemic came along, it threw a wrench into things. Manufacturing was cut back, ports closed, truckers stayed home and delays increased, affecting the dynamics of an industry that consumers and businesses rely […]<\/p>\n","protected":false},"author":196,"featured_media":34154,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"yoast_head":"\r\nTrans-Border Global Freight Systems Meets Global Shipping Challenges With Experts - Glens Falls Business Journal<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2021\/02\/trans-border-global-freight-systems-meets-global-shipping-challenges-with-experts\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Trans-Border Global Freight Systems Meets Global Shipping Challenges With Experts - Glens Falls Business Journal\" \/>\r\n<meta property=\"og:description\" content=\"By Susan Elise Campbell Global freight networks\u2014 needed to get the goods from manufacturers to customers\u2014are complex and challenging. 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