{"id":34175,"date":"2021-03-17T13:26:55","date_gmt":"2021-03-17T17:26:55","guid":{"rendered":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/?p=34175"},"modified":"2021-03-17T13:27:14","modified_gmt":"2021-03-17T17:27:14","slug":"great-escape-president-rebecca-wood-takes-on-challenges-of-covid-19-at-the-resort","status":"publish","type":"post","link":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2021\/03\/great-escape-president-rebecca-wood-takes-on-challenges-of-covid-19-at-the-resort\/","title":{"rendered":"Great Escape President Rebecca Wood Takes On Challenges Of COVID-19 At The Resort"},"content":{"rendered":"
\"\"
Rebecca Wood is the president of Six Flags Great Escape Resort.l<\/figcaption><\/figure>\n

By Susan Elise Campbell<\/p>\n

Rebecca Wood was in her new position as resort president of Six Flags Great Escape Resort for only a year when the coronavirus pandemic hit.<\/span><\/p>\n

\u201cLike everyone else, we were in uncharted territory,\u201d said Wood, who prior was director of marketing and sales for the Lake George theme park and lodge. \u201cLast season, the whole world was experiencing something different.\u201d<\/span><\/p>\n

Wood\u2019s immediate goal was to keep the staff together and safe, and she said not one full-time person had to leave their job. That was important because growing up she was an athlete who \u201csees the value of \u2018team\u2019 in whatever we do.\u201d<\/span><\/p>\n

The theme park closed in October 2019 for the season and the hotel was forced to close temporarily early in March 2020.<\/span><\/p>\n

\u201cThere\u2019s no playbook for COVID,\u201d said Wood. \u201cOur team controlled what was in our control and stayed focused on those things. Our rally cry was, don\u2019t think about what we cannot do.\u201d<\/span><\/p>\n

But that is a difficult task when staff is worried about their health and safety.<\/span><\/p>\n

\u201cWe moved some of the team over to the hotel, and they got to see folks work new roles. Operations people went to housekeeping or reception,\u201d she said. \u201cThe silver lining was the team learning how strong we are.\u201d<\/span><\/p>\n

\u201cOur team was always one resort team,\u201d Wood said. \u201cBut now someone in food service, for example, who never got to see another side of the resort had an opportunity to get closer to the guests and to each other.\u201d<\/span><\/p>\n

Wood studied public relations and communications at St. Bonaventure University. She was originally from New Hampshire and landed in the Capital Region with Wilton Mall as its marketing and communications manager.<\/span><\/p>\n

\u201cIt was an incredible experience,\u201d she said, one in which she learned about the business of shopping centers. More important, she learned she \u201creally loves people.\u201d<\/span><\/p>\n

A friend of hers at the mall transferred to a security job at Six Flags and told her, \u201cthis is a job made for you,\u201d Wood said.<\/span><\/p>\n

\u201cWhile I enjoyed my career up to this point, I saw the amount of time and effort that goes into the Great Escape experience and instantly felt at home,\u201d she said. \u201cI have worked for and with a lot of good people, but the people at the park are compassionate. Many have long histories with the Great Escape and are now in full-time management.\u201d<\/span><\/p>\n

\u201cI am proud to be in this region because of the way everyone comes together,\u201d Wood said. \u201cThe attraction partners, our hotel partners, all worked to maintain our full-time staff and open the hotel in July\u201d under state guidelines, she said.<\/span><\/p>\n

\u201cAnd that meant we could give families an abbreviated experience, but still the Great Escape experience. We all learned about safety measures and how to carry these forward.\u201d<\/span><\/p>\n

Wood said she serves as a member on a number of community boards of directors because she \u201cloves this community and the folks who make it special.\u201d<\/span><\/p>\n

She has had a number of mentors along her career path. But first and foremost, Wood cites her mother, who taught her \u201chow to be strong and independent,\u201d Wood said. \u201cMy mom was the executive director of the Northeast branch of the Internal Revenue Service in North Andover, Mass. I don\u2019t know how she did it, but she raised three kids and never missed a basketball or field hockey game.\u201d<\/span><\/p>\n

\u201cShe always said that as long as you are learning something new in your work, that is the best you can ask for.\u201d<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

By Susan Elise Campbell Rebecca Wood was in her new position as resort president of Six Flags Great Escape Resort for only a year when the coronavirus pandemic hit. \u201cLike everyone else, we were in uncharted territory,\u201d said Wood, who prior was director of marketing and sales for the Lake George theme park and lodge. 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