{"id":35315,"date":"2022-05-17T13:30:35","date_gmt":"2022-05-17T17:30:35","guid":{"rendered":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/?p=35315"},"modified":"2022-05-17T13:30:35","modified_gmt":"2022-05-17T17:30:35","slug":"northern-insuring-agency-experiences-growth-moves-into-new-bay-street-offices-2","status":"publish","type":"post","link":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/05\/northern-insuring-agency-experiences-growth-moves-into-new-bay-street-offices-2\/","title":{"rendered":"Northern Insuring Agency Experiences Growth, Moves Into New Bay Street Offices"},"content":{"rendered":"
\"\"
Northern Insuring Agency Inc. expanded its presence in Glens Falls by moving offices to 21 Bay St., more than doubling the space it previously occupied.<\/figcaption><\/figure>\n

By Susan Elise Campbell<\/p>\n

Northern Insuring Agency Inc. has expanded its presence in and commitment to Glens Falls and north country communities by moving offices to 21 Bay St.<\/p>\n

The Adirondack Regional Chamber of Commerce held a ribbon cutting event at the new office on Tuesday, May 17.<\/p>\n

Doubling the space from the former suite at 136 Glen St. will enable the agency to add staff, provide a comfortable conference space, and attract more people traveling in and out of the city, Deena Giltz McCullough, CEO, said from the company\u2019s headquarters office in Plattsburgh. There is a another satellite in Potsdam.<\/p>\n

In its 90-plus years, Northern Insuring has had many offices in smaller communities but moved strategically into select communities with higher populations and economic growth potential, McCullough said.<\/p>\n

\u201cWe thought when we came into Glens Falls from Massena that the traffic circle would be a high visibility location,\u201d she said.<\/p>\n

<\/span><\/span>\u201cWe could watch people going around the traffic circle, but they weren\u2019t looking at us,\u201d said Melissa Davidson, who runs commercial sales from the Glens Falls office.\u00a0<\/span><\/p>\n

\u201cIt was a narrow space and parking was difficult,\u201d McCullough said. \u201cNow we can have management level training sessions and client conferences without taking over someone\u2019s workspace.\u201d<\/p>\n

Three years since situating at Glen Street, Davidson said Northern Insuring \u201cis better positioned to grow the business. We are all very high energy here, we are in a stunning, building, and there is better parking,\u201d McCullough said.<\/p>\n

There is a search underway currently for a part-time administrative assistant with flexible hours and another full-time person may be added in the future.<\/p>\n

Northern Insuring is a third-generation family business. McCullough took over the leadership role from her father, Roderick Giltz in 2008. She said her management style is different from that of her father and her grandfather, E. Glenn Giltz, who joined the agency in 1933 and became president in 1941, and not because she is the first woman at the helm.<\/p>\n

When her grandfather passed away and her father assumed the presidency, he asked McCullough, recently married, if she would consider joining the agency. McCullough and her husband were living in Texas where he was stationed with the Air Force. They agreed.<\/p>\n

\u201cWomen were in support roles but now I was the only female salesperson,\u201d she said. \u201cThis was unusual because insurance is a male-dominated industry, more so back in 1985.\u201d<\/p>\n

\u201cA post card came in one day asking us to bid on a policy. It was from a farmer and the sales team said, \u2018Let\u2019s give this to the new girl,\u2019\u201d said McCullough.\u201c<\/p>\n

\u201cMy family treats people with dignity. We were raised that way, and it has served me well in life,\u201d she said.<\/p>\n

McCullough\u2019s philosophy as a leader is \u201cthe customer is not always right, but should be listened to. So should employees. This is an important distinction to me,\u201d she said. \u201cPeople are stretched and people have bad days, especially during these tough times.\u201d<\/p>\n

Davidson said that with COVID-19 and many businesses closing or changing hands, people began to be more cost conscious.\u00a0<\/span><\/p>\n

\u201cThere are many agencies in this market,\u201d she said. \u201cWe are continuing to grow the name and the office move has increased that already.\u201d<\/p>\n

\u201cThere are no additional offices planned because so much is done electronically,\u201d McCullough said. \u201cWe have a nice triangle of offices going here, a strong culture and a strong balance sheet.\u201d\u00a0<\/span><\/p>\n

\u201cOrganic growth is the best way to grow through our clients and our own hard work,\u201d she said. Her role as CEO charges her with \u201cstrategic planning, thinking long term, and being clear about what our values are as a company.\u201d\u00a0<\/span><\/p>\n

McCullough\u2019s son Colin has been on the sales team for several years and represents the fourth generation at Northern Insuring. Her brother Randy Giltz has made his career at the agency and is senior vice president. Both are in the Plattsburgh office.<\/p>\n

People can learn more about auto, home, life, health and business insurances, employee benefits, and other products for individuals and businesses at www.northerninsuring.com.<\/p>\n","protected":false},"excerpt":{"rendered":"

By Susan Elise Campbell Northern Insuring Agency Inc. has expanded its presence in and commitment to Glens Falls and north country communities by moving offices to 21 Bay St. The Adirondack Regional Chamber of Commerce held a ribbon cutting event at the new office on Tuesday, May 17. Doubling the space from the former suite […]<\/p>\n","protected":false},"author":89,"featured_media":35316,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"yoast_head":"\r\nNorthern Insuring Agency Experiences Growth, Moves Into New Bay Street Offices - Glens Falls Business Journal<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/05\/northern-insuring-agency-experiences-growth-moves-into-new-bay-street-offices-2\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Northern Insuring Agency Experiences Growth, Moves Into New Bay Street Offices - Glens Falls Business Journal\" \/>\r\n<meta property=\"og:description\" content=\"By Susan Elise Campbell Northern Insuring Agency Inc. has expanded its presence in and commitment to Glens Falls and north country communities by moving offices to 21 Bay St. The Adirondack Regional Chamber of Commerce held a ribbon cutting event at the new office on Tuesday, May 17. Doubling the space from the former suite […]\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/05\/northern-insuring-agency-experiences-growth-moves-into-new-bay-street-offices-2\/\" \/>\r\n<meta property=\"og:site_name\" content=\"Glens Falls Business Journal\" \/>\r\n<meta property=\"article:published_time\" content=\"2022-05-17T17:30:35+00:00\" \/>\r\n<meta property=\"og:image\" content=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-content\/uploads\/sites\/109\/2022\/05\/northern-insurance-c.jpg\" \/>\r\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\r\n\t<meta property=\"og:image:height\" content=\"710\" \/>\r\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\r\n<meta name=\"author\" content=\"Jake Van Ness\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jake Van Ness\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/05\/northern-insuring-agency-experiences-growth-moves-into-new-bay-street-offices-2\/\",\"url\":\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/05\/northern-insuring-agency-experiences-growth-moves-into-new-bay-street-offices-2\/\",\"name\":\"Northern Insuring Agency Experiences Growth, Moves Into New Bay Street Offices - Glens Falls Business Journal\",\"isPartOf\":{\"@id\":\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/#website\"},\"datePublished\":\"2022-05-17T17:30:35+00:00\",\"dateModified\":\"2022-05-17T17:30:35+00:00\",\"author\":{\"@id\":\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/#\/schema\/person\/a11ec438b5f0e57f1156754ba3931b86\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/05\/northern-insuring-agency-experiences-growth-moves-into-new-bay-street-offices-2\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/05\/northern-insuring-agency-experiences-growth-moves-into-new-bay-street-offices-2\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/05\/northern-insuring-agency-experiences-growth-moves-into-new-bay-street-offices-2\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Northern Insuring Agency Experiences Growth, Moves Into New Bay Street Offices\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/#website\",\"url\":\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/\",\"name\":\"Glens Falls Business Journal\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/#\/schema\/person\/a11ec438b5f0e57f1156754ba3931b86\",\"name\":\"Jake Van Ness\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/8083519989e12032abdd06a668982ef4?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/8083519989e12032abdd06a668982ef4?s=96&d=mm&r=g\",\"caption\":\"Jake Van Ness\"},\"url\":\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/author\/jakev\/\"}]}<\/script>\r\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Northern Insuring Agency Experiences Growth, Moves Into New Bay Street Offices - Glens Falls Business Journal","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/05\/northern-insuring-agency-experiences-growth-moves-into-new-bay-street-offices-2\/","og_locale":"en_US","og_type":"article","og_title":"Northern Insuring Agency Experiences Growth, Moves Into New Bay Street Offices - Glens Falls Business Journal","og_description":"By Susan Elise Campbell Northern Insuring Agency Inc. has expanded its presence in and commitment to Glens Falls and north country communities by moving offices to 21 Bay St. The Adirondack Regional Chamber of Commerce held a ribbon cutting event at the new office on Tuesday, May 17. Doubling the space from the former suite […]","og_url":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/05\/northern-insuring-agency-experiences-growth-moves-into-new-bay-street-offices-2\/","og_site_name":"Glens Falls Business Journal","article_published_time":"2022-05-17T17:30:35+00:00","og_image":[{"width":1000,"height":710,"url":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-content\/uploads\/sites\/109\/2022\/05\/northern-insurance-c.jpg","type":"image\/jpeg"}],"author":"Jake Van Ness","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Jake Van Ness","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/05\/northern-insuring-agency-experiences-growth-moves-into-new-bay-street-offices-2\/","url":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/05\/northern-insuring-agency-experiences-growth-moves-into-new-bay-street-offices-2\/","name":"Northern Insuring Agency Experiences Growth, Moves Into New Bay Street Offices - Glens Falls Business Journal","isPartOf":{"@id":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/#website"},"datePublished":"2022-05-17T17:30:35+00:00","dateModified":"2022-05-17T17:30:35+00:00","author":{"@id":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/#\/schema\/person\/a11ec438b5f0e57f1156754ba3931b86"},"breadcrumb":{"@id":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/05\/northern-insuring-agency-experiences-growth-moves-into-new-bay-street-offices-2\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/05\/northern-insuring-agency-experiences-growth-moves-into-new-bay-street-offices-2\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/05\/northern-insuring-agency-experiences-growth-moves-into-new-bay-street-offices-2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/"},{"@type":"ListItem","position":2,"name":"Northern Insuring Agency Experiences Growth, Moves Into New Bay Street Offices"}]},{"@type":"WebSite","@id":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/#website","url":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/","name":"Glens Falls Business Journal","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/#\/schema\/person\/a11ec438b5f0e57f1156754ba3931b86","name":"Jake Van Ness","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/8083519989e12032abdd06a668982ef4?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/8083519989e12032abdd06a668982ef4?s=96&d=mm&r=g","caption":"Jake Van Ness"},"url":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/author\/jakev\/"}]}},"_links":{"self":[{"href":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-json\/wp\/v2\/posts\/35315"}],"collection":[{"href":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-json\/wp\/v2\/users\/89"}],"replies":[{"embeddable":true,"href":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-json\/wp\/v2\/comments?post=35315"}],"version-history":[{"count":1,"href":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-json\/wp\/v2\/posts\/35315\/revisions"}],"predecessor-version":[{"id":35317,"href":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-json\/wp\/v2\/posts\/35315\/revisions\/35317"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-json\/wp\/v2\/media\/35316"}],"wp:attachment":[{"href":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-json\/wp\/v2\/media?parent=35315"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-json\/wp\/v2\/categories?post=35315"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-json\/wp\/v2\/tags?post=35315"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}