{"id":35378,"date":"2022-06-17T09:22:40","date_gmt":"2022-06-17T13:22:40","guid":{"rendered":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/?p=35378"},"modified":"2022-06-17T09:22:40","modified_gmt":"2022-06-17T13:22:40","slug":"hudson-headwaters-begins-implementing-a-new-team-care-patient-care-model-in-area","status":"publish","type":"post","link":"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/06\/hudson-headwaters-begins-implementing-a-new-team-care-patient-care-model-in-area\/","title":{"rendered":"Hudson Headwaters Begins Implementing A New \u2018Team Care\u2019 Patient Care Model In Area"},"content":{"rendered":"<figure id=\"attachment_35379\" aria-describedby=\"caption-attachment-35379\" style=\"width: 1000px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-35379\" src=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-content\/uploads\/sites\/109\/2022\/06\/hudson-headwaters-west-mountain-h.jpg\" alt=\"\" width=\"1000\" height=\"732\" srcset=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-content\/uploads\/sites\/109\/2022\/06\/hudson-headwaters-west-mountain-h.jpg 1000w, https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-content\/uploads\/sites\/109\/2022\/06\/hudson-headwaters-west-mountain-h-300x220.jpg 300w, https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-content\/uploads\/sites\/109\/2022\/06\/hudson-headwaters-west-mountain-h-768x562.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><figcaption id=\"caption-attachment-35379\" class=\"wp-caption-text\">At Hudson Headwaters\u2019 West Mountain Campus in Queensbury, shown here, the organization launched a new model of patient care.<br \/>Courtesy Hudson Headwaters<\/figcaption><\/figure>\n<p>Hudson Headwaters Health Network has launched a new model of patient care at the West Mountain Campus in Queensbury and at<span class=\"Apple-converted-space\">\u00a0 <\/span>its Moreau Family Health.<\/p>\n<p>Known as team care, the cutting-edge approach is designed to deliver more personalized care for patients and improve work-life balance for health center staff.<\/p>\n<p>Officials said in the team care model, each patient continues to have their primary care provider, but in addition, they are also assigned to a team of providers, nurses and administrative staff.<span class=\"Apple-converted-space\">\u00a0 <\/span>The entire team gets to know the patient so even if their primary care provider is unavailable, the patient can count on consistent, personalized care during their visit.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>The phone system, check-in and other processes have also been updated to provide a more efficient and streamlined experience.<span class=\"Apple-converted-space\">\u00a0 <\/span>Core teams are supported by behavioral health providers, care managers, clinical pharmacists and other specially trained staff. The model is designed to put the patient back at the center of their health care, according to Hudson Headwaters<\/p>\n<p><span class=\"s1\"><span class=\"s2\"><!--more--><\/span><\/span>\u201cThis launch follows years of learning from innovative organizations that have successfully transitioned to team care,\u201d said Hudson Headwaters CEO Dr. Tucker Slingerland. \u201cThough the new model of care is a big undertaking, we are building a better, sustainable system that benefits everyone. This approach is a result of patient and staff feedback and will enhance the patient-provider experience.\u201d<\/p>\n<p>\u201cThis is truly a win for the patient and a win for the staff,\u201d said Dr. Bill Borgos, chief medical officer. \u201cThe modern health care experience has become complex, with much time spent filling out forms, documenting care and navigating computer systems. The team care model emphasizes human connection and enables more uninterrupted time to answer questions and build relationships.\u201d<\/p>\n<p>Officials said Hudson Headwaters West Mountain campus is the first to transition to the new model. To support the change, West Mountain-based primary care doctors and staff are now located at West Mountain Family Health, previously known as West Mountain Health Services, Building 2. <span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>West Mountain Specialty Care, previously known as West Mountain Health Services, Building 1, now houses services and programs including the Hudson Headwaters HIV\/Ryan White program, hepatitis C program, the Homeward Bound\/Pathways program for seniors as well as nephrology, podiatry, neurology, sports medicine, skin lesion evaluation and rheumatology services.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hudson Headwaters Health Network has launched a new model of patient care at the West Mountain Campus in Queensbury and at\u00a0 its Moreau Family Health. Known as team care, the cutting-edge approach is designed to deliver more personalized care for patients and improve work-life balance for health center staff. Officials said in the team care [&hellip;]<\/p>\n","protected":false},"author":89,"featured_media":35379,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Hudson Headwaters Begins Implementing A New \u2018Team Care\u2019 Patient Care Model In Area - Glens Falls Business Journal<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/06\/hudson-headwaters-begins-implementing-a-new-team-care-patient-care-model-in-area\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Hudson Headwaters Begins Implementing A New \u2018Team Care\u2019 Patient Care Model In Area - Glens Falls Business Journal\" \/>\r\n<meta property=\"og:description\" content=\"Hudson Headwaters Health Network has launched a new model of patient care at the West Mountain Campus in Queensbury and at\u00a0 its Moreau Family Health. Known as team care, the cutting-edge approach is designed to deliver more personalized care for patients and improve work-life balance for health center staff. Officials said in the team care [&hellip;]\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/06\/hudson-headwaters-begins-implementing-a-new-team-care-patient-care-model-in-area\/\" \/>\r\n<meta property=\"og:site_name\" content=\"Glens Falls Business Journal\" \/>\r\n<meta property=\"article:published_time\" content=\"2022-06-17T13:22:40+00:00\" \/>\r\n<meta property=\"og:image\" content=\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/wp-content\/uploads\/sites\/109\/2022\/06\/hudson-headwaters-west-mountain-h.jpg\" \/>\r\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\r\n\t<meta property=\"og:image:height\" content=\"732\" \/>\r\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\r\n<meta name=\"author\" content=\"Jake Van Ness\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jake Van Ness\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/06\/hudson-headwaters-begins-implementing-a-new-team-care-patient-care-model-in-area\/\",\"url\":\"https:\/\/www.glensfalls.com\/glensfallsbusinessjournal\/2022\/06\/hudson-headwaters-begins-implementing-a-new-team-care-patient-care-model-in-area\/\",\"name\":\"Hudson Headwaters Begins Implementing A New \u2018Team Care\u2019 Patient Care Model In Area - 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