Skip to main content

Square Nail Rustics

Affordable hand-crafted rustic furniture made with Adirondack lumber & other locally sourced materials
15 Boulevard
Queensbury, NY12804


Events

Is this your business? If so, login to add your events!


Read Reviews

1 reviews from our community

This “business” doesn’t even deserve 1 star. One of the owners, Eric, could not have treated me worse. I first contacted him bc I had had a horrible experience with another company doing a really poor install and was looking to have new flooring put in. We started some dialogue online about what I was looking to do and then he invited me to come out to their “showroom” and see the product firsthand. It was NOT a showroom! It was their workshop in an old warehouse full of male workers. NOT a safe place for a woman to go to on her own. Not saying anything negative about the employees, just not a safe situation to put a woman in. I talked w one of the employees, bc Eric wasn’t there yet even though he knew I was coming, and we went over everything I want to do and buy from them (flooring along w furniture and a room divider). He was great and went over most details with me. Eric gets there and we go over the details again quickly. When I say quickly I mean he gave me about 5 minutes of his time before he was too busy to talk any longer. I drove over 1 hour and all I got was 5 minutes of his time. In those 5 minutes, I got lots of “yeah, yeah, yeah, just send us pictures (of previous projects they’ve done) of what you want, we can do that, that’ll look great! I left there with mixed feelings....excited with what I’d be doing in my home, but taken aback that I was going to be spending THOUSANDS of $$$ and the owner wouldn’t even speak w me for more than those 5 minutes. When I got home, I sent pictures of what I wanted to do, again their pictures of work they’ve previously done. Item after item I was told “no, we can’t or won’t do that.” Obviously, this was confusing and upsetting bc when I was at the “showroom” I was told I could get what I was wanting in flooring, furniture and room divider. As we were exchanging emails, I asked some questions about if there was any sort of warranty on the flooring and/or install. This was important to me since I was going to be spending thousands of $$$ on it and especially important since I had just had a bad experience. With that, Eric told me that he was unwilling to install the flooring, but if I wanted to buy products from him I could, but nothing custom.....even though he does or at least did do custom work. When I pointed out the fact that I was going to be spending a lot of money and should be able to ask some questions I got no response. When I stated I was disappointed he was refusing to make and/or install what I was looking for, AGAIN that he’s previously made, he told me he doesn’t have time for “demanding high maintenance customers.” He later tried to back pedal and make nice, but it was too late.

If you’re looking for a company to treat you badly, take your money in exchange for “as-is” (their words) products, then this is the company for you. If you’re looking for a company to treat you well, go elsewhere!


GlensFalls.com Events

See all events

What's New on GlensFalls.com

Taste of the North Country Shifts to 2022 & More Glens Falls News to Know
April 8th, 2021
This week’s roundup for Glens Falls includes a Taste of the North Country event update, a fun summer camp announcement, and more! News to Know: Event Updates, A New Visitors Center & Library Hours Taste... Continue Reading »
Get Your Glens Falls Good News & Find Easter Events, Dining Options
April 1st, 2021
This week’s news tidbits include updates at West Mountain and Aviation Mall, a number of local job openings, and much more. Scroll to the bottom for Easter happenings! Good News in the Glens Falls Region... Continue Reading »
The Return of the Food Truck Corral & More Glens Falls News
March 25th, 2021
Barbecue fare, global cuisine, and more are in our near future as The Shirt Factory announces the return of the Thursday Food Truck Corral. See what else is going on in Glens Falls, and don’t... Continue Reading »
Getting Ready for Warm Weather in Glens Falls: Where to Find Bike Rentals & More News to Know
March 18th, 2021
Bike rentals will go quickly this year – we have a recommendation on where to get them, dates of a few ice cream places opening soon, and a list of events to look forward to... Continue Reading »
Hockey to Return to Glens Falls! And More Exciting News & Events
March 11th, 2021
Did you hear the news? The Adirondack Thunder will return this fall! Find out the exact date and see what else is going on in the Glens Falls region, including St. Patrick’s Day fun. News... Continue Reading »
Visit The What's New Blog on GlensFalls.com