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Square Nail Rustics

Affordable hand-crafted rustic furniture made with Adirondack lumber & other locally sourced materials
15 Boulevard
Queensbury, NY 12804


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1 reviews from our community

This “business” doesn’t even deserve 1 star. One of the owners, Eric, could not have treated me worse. I first contacted him bc I had had a horrible experience with another company doing a really poor install and was looking to have new flooring put in. We started some dialogue online about what I was looking to do and then he invited me to come out to their “showroom” and see the product firsthand. It was NOT a showroom! It was their workshop in an old warehouse full of male workers. NOT a safe place for a woman to go to on her own. Not saying anything negative about the employees, just not a safe situation to put a woman in. I talked w one of the employees, bc Eric wasn’t there yet even though he knew I was coming, and we went over everything I want to do and buy from them (flooring along w furniture and a room divider). He was great and went over most details with me. Eric gets there and we go over the details again quickly. When I say quickly I mean he gave me about 5 minutes of his time before he was too busy to talk any longer. I drove over 1 hour and all I got was 5 minutes of his time. In those 5 minutes, I got lots of “yeah, yeah, yeah, just send us pictures (of previous projects they’ve done) of what you want, we can do that, that’ll look great! I left there with mixed feelings....excited with what I’d be doing in my home, but taken aback that I was going to be spending THOUSANDS of $$$ and the owner wouldn’t even speak w me for more than those 5 minutes. When I got home, I sent pictures of what I wanted to do, again their pictures of work they’ve previously done. Item after item I was told “no, we can’t or won’t do that.” Obviously, this was confusing and upsetting bc when I was at the “showroom” I was told I could get what I was wanting in flooring, furniture and room divider. As we were exchanging emails, I asked some questions about if there was any sort of warranty on the flooring and/or install. This was important to me since I was going to be spending thousands of $$$ on it and especially important since I had just had a bad experience. With that, Eric told me that he was unwilling to install the flooring, but if I wanted to buy products from him I could, but nothing custom.....even though he does or at least did do custom work. When I pointed out the fact that I was going to be spending a lot of money and should be able to ask some questions I got no response. When I stated I was disappointed he was refusing to make and/or install what I was looking for, AGAIN that he’s previously made, he told me he doesn’t have time for “demanding high maintenance customers.” He later tried to back pedal and make nice, but it was too late.

If you’re looking for a company to treat you badly, take your money in exchange for “as-is” (their words) products, then this is the company for you. If you’re looking for a company to treat you well, go elsewhere!


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    Today until Saturday, Jun 26, 2021
    This smash Off-Broadway hit takes you to the 1958 Springfield High School prom, where we meet Betty Jean, Cindy Lou, Missy, and Suzy: four girls with hopes and dreams as...
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    Today until Sunday, Jun 27, 2021
    Adirondacks-based artist John Van Alstine (b. 1952) combines found twentieth-century industrial steel with natural elements to examine the relationship between man and environment.
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  • Historic Washington County: A Photographic Portrait
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    Photographs from the newly-released "Historic Washington County: A Photographic Portrait" will be presented at the Salem Courthouse on Thursday, June 24th at 7 p.m. Authors Judith Flagg and Elizabeth Cockey...
  • Food Truck Fridays at Washington County Fair
    Friday, Jun 25, 2021
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    Jazz is back at The Q! Join us every Friday & Saturday night for appetizers and cocktails in a socially distanced setting while you enjoy live jazz music in our...
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    Everyone is welcome at our recurring program, Storytime Fridays! This week, we'll be reading "The Secret Life of Squirrels" by Nancy Rose. This program is appropriate for all ages and...
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    Barefoot Parrots bring their rock with a tropical edge to Argyle Brewing Company in Greenwich. Great beer, good friends and fun music at Argyle Brewing on June 25!
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