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Square Nail Rustics

Affordable hand-crafted rustic furniture made with Adirondack lumber & other locally sourced materials
15 Boulevard
Queensbury, NY 12804


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1 reviews from our community

This “business” doesn’t even deserve 1 star. One of the owners, Eric, could not have treated me worse. I first contacted him bc I had had a horrible experience with another company doing a really poor install and was looking to have new flooring put in. We started some dialogue online about what I was looking to do and then he invited me to come out to their “showroom” and see the product firsthand. It was NOT a showroom! It was their workshop in an old warehouse full of male workers. NOT a safe place for a woman to go to on her own. Not saying anything negative about the employees, just not a safe situation to put a woman in. I talked w one of the employees, bc Eric wasn’t there yet even though he knew I was coming, and we went over everything I want to do and buy from them (flooring along w furniture and a room divider). He was great and went over most details with me. Eric gets there and we go over the details again quickly. When I say quickly I mean he gave me about 5 minutes of his time before he was too busy to talk any longer. I drove over 1 hour and all I got was 5 minutes of his time. In those 5 minutes, I got lots of “yeah, yeah, yeah, just send us pictures (of previous projects they’ve done) of what you want, we can do that, that’ll look great! I left there with mixed feelings....excited with what I’d be doing in my home, but taken aback that I was going to be spending THOUSANDS of $$$ and the owner wouldn’t even speak w me for more than those 5 minutes. When I got home, I sent pictures of what I wanted to do, again their pictures of work they’ve previously done. Item after item I was told “no, we can’t or won’t do that.” Obviously, this was confusing and upsetting bc when I was at the “showroom” I was told I could get what I was wanting in flooring, furniture and room divider. As we were exchanging emails, I asked some questions about if there was any sort of warranty on the flooring and/or install. This was important to me since I was going to be spending thousands of $$$ on it and especially important since I had just had a bad experience. With that, Eric told me that he was unwilling to install the flooring, but if I wanted to buy products from him I could, but nothing custom.....even though he does or at least did do custom work. When I pointed out the fact that I was going to be spending a lot of money and should be able to ask some questions I got no response. When I stated I was disappointed he was refusing to make and/or install what I was looking for, AGAIN that he’s previously made, he told me he doesn’t have time for “demanding high maintenance customers.” He later tried to back pedal and make nice, but it was too late.

If you’re looking for a company to treat you badly, take your money in exchange for “as-is” (their words) products, then this is the company for you. If you’re looking for a company to treat you well, go elsewhere!


GlensFalls.com Events

  • Career and Technical Education Open House
    Tuesday, Jan 19, 2021
    Attend a CTE (Career and Technical Education, a division of WSWHE BOCES) open house January 19-21 from 6pm-7:30pm at the F. Donald Myers Educational Center in Saratoga Springs or at...
  • Chapman Museum Virtual Program: "The Ridge"
    Tuesday, Jan 19, 2021
    Chapman Museum Director Tim Weidner will present an historical tour of Ridge Road in Queensbury from Glens Falls to Lake George. Included will be recent photos of a some of...
  • ATF's Mystery in a Box: Manhunt (Virtual)
    Tuesday, Jan 19, 2021 until Saturday, Jan 23, 2021
    You buy a ticket. You're delivered a box. Inside the box, you find a variety of objects, along with an invitation… beckoning you to solve a mysterious puzzle. You accept...
  • Career and Technical Education Open House
    Wednesday, Jan 20, 2021
    Attend a CTE (Career and Technical Education, a division of WSWHE BOCES) open house January 19-21 from 6pm-7:30pm at the F. Donald Myers Educational Center in Saratoga Springs or at...
  • Thursday Night Winter Racing in Cole's Woods
    Thursday, Jan 21, 2021
    All are welcome to enjoy Thursday Night Winter Racing in Cole's Woods! Choose from a 2km or 4km loop.
  • Career and Technical Education Open House
    Thursday, Jan 21, 2021
    Attend a CTE (Career and Technical Education, a division of WSWHE BOCES) open house January 19-21 from 6pm-7:30pm at the F. Donald Myers Educational Center in Saratoga Springs or at...
  • Glacier Ice Bar & Lounge at The Sagamore
    Friday, Jan 22, 2021 until Saturday, Jan 23, 2021
    Due to the pandemic, the Glacier Ice Bar & Lounge is exclusive to guests of The Sagamore who obtain a special ticket with their hotel reservation. Room reservations with ice...
  • CANCELLED: Funky Ice Fest
    Friday, Jan 22, 2021 until Saturday, Jan 23, 2021
    Please note, Funky Ice Fest is cancelled for 2021. Adirondack Pub & Brewery will have some funky cocktails and menu items for you to enjoy at the pub. Stay funky,...
  • Gurney Lane Fat Tire Bike Day
    Sunday, Jan 24, 2021
    The Third Annual Gurney Lane Fat Bike Race and Fun Day will take place on Sunday January 24th at Gurney Lane Recreation Area in Queensbury, NY. There will be a...
  • Thursday Night Winter Racing in Cole's Woods
    Thursday, Jan 28, 2021
    All are welcome to enjoy Thursday Night Winter Racing in Cole's Woods! Choose from a 2km or 4km loop.
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