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Square Nail Rustics

Affordable hand-crafted rustic furniture made with Adirondack lumber & other locally sourced materials
15 Boulevard
Queensbury, NY 12804


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1 reviews from our community

This “business” doesn’t even deserve 1 star. One of the owners, Eric, could not have treated me worse. I first contacted him bc I had had a horrible experience with another company doing a really poor install and was looking to have new flooring put in. We started some dialogue online about what I was looking to do and then he invited me to come out to their “showroom” and see the product firsthand. It was NOT a showroom! It was their workshop in an old warehouse full of male workers. NOT a safe place for a woman to go to on her own. Not saying anything negative about the employees, just not a safe situation to put a woman in. I talked w one of the employees, bc Eric wasn’t there yet even though he knew I was coming, and we went over everything I want to do and buy from them (flooring along w furniture and a room divider). He was great and went over most details with me. Eric gets there and we go over the details again quickly. When I say quickly I mean he gave me about 5 minutes of his time before he was too busy to talk any longer. I drove over 1 hour and all I got was 5 minutes of his time. In those 5 minutes, I got lots of “yeah, yeah, yeah, just send us pictures (of previous projects they’ve done) of what you want, we can do that, that’ll look great! I left there with mixed feelings....excited with what I’d be doing in my home, but taken aback that I was going to be spending THOUSANDS of $$$ and the owner wouldn’t even speak w me for more than those 5 minutes. When I got home, I sent pictures of what I wanted to do, again their pictures of work they’ve previously done. Item after item I was told “no, we can’t or won’t do that.” Obviously, this was confusing and upsetting bc when I was at the “showroom” I was told I could get what I was wanting in flooring, furniture and room divider. As we were exchanging emails, I asked some questions about if there was any sort of warranty on the flooring and/or install. This was important to me since I was going to be spending thousands of $$$ on it and especially important since I had just had a bad experience. With that, Eric told me that he was unwilling to install the flooring, but if I wanted to buy products from him I could, but nothing custom.....even though he does or at least did do custom work. When I pointed out the fact that I was going to be spending a lot of money and should be able to ask some questions I got no response. When I stated I was disappointed he was refusing to make and/or install what I was looking for, AGAIN that he’s previously made, he told me he doesn’t have time for “demanding high maintenance customers.” He later tried to back pedal and make nice, but it was too late.

If you’re looking for a company to treat you badly, take your money in exchange for “as-is” (their words) products, then this is the company for you. If you’re looking for a company to treat you well, go elsewhere! Events

  • Transformations: The Art of John Van Alstine
    Today until Sunday, Oct 31, 2021
    Adirondacks-based artist John Van Alstine (b. 1952) combines found twentieth-century industrial steel with natural elements to examine the relationship between man and environment.
  • Glens Falls Center Halloween Community Parade
    Adults, children, and pets are invited to the annual fun Glens Falls Center Halloween Community Parade!
  • Free Thursday Night Movie at the Strand - Hocus Pocus
    Get into the spooky spirit with the Disney Halloween classic Hocus Pocus. Free admission.
  • Fright Fest
    Friday, Oct 29, 2021
    Fright Fest is back and spookier than ever! Dare to enter the Halloween event of the season, featuring family-friendly attractions during the day...and thrills once the sun goes down.
  • Storytime Friday: Creepy Carrots
    Friday, Oct 29, 2021
    Everyone is welcome at the recurring program Storytime Fridays! This program is appropriate for all ages and includes a story and a craft.
  • Fingerpainting With Friends
    Friday, Oct 29, 2021
    Get your hands dirty at this finger painting workshop! The group will be art detectives together and make their own finger-painted masterpieces.
  • Bowl For Kids' Sake 2021
    Friday, Oct 29, 2021 until Sunday, Oct 31, 2021
    Join us for the greatest bowling party in town! All funds raised support BBBS mentoring programs that help children facing adversity in Warren, Washington and northern Saratoga counties do better...
  • Pulled Pork Drive Thru BBQ
    Friday, Oct 29, 2021
    Come and pick up a delicious pulled pork sandwich with chips, coleslaw, and a brownie for only $12.00!
  • Artist Reception for Photographer Ian Creitz
    Friday, Oct 29, 2021
    Ian Creitz Photography at Valley Artisan's Market Cambridge NY. Artist Reception will be held on Saturday, October 29th, 3-5pm. The public is welcome!
  • 10th Annual Baskets for Ben
    Friday, Oct 29, 2021
    The Ben Osborn Memorial Fund is up and running and proud to announce our Tenth Baskets for Ben fundraiser to be held on Friday, October 29, 2021 at the Queensbury...
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