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Square Nail Rustics

Affordable hand-crafted rustic furniture made with Adirondack lumber & other locally sourced materials
15 Boulevard
Queensbury, NY 12804


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1 reviews from our community

This “business” doesn’t even deserve 1 star. One of the owners, Eric, could not have treated me worse. I first contacted him bc I had had a horrible experience with another company doing a really poor install and was looking to have new flooring put in. We started some dialogue online about what I was looking to do and then he invited me to come out to their “showroom” and see the product firsthand. It was NOT a showroom! It was their workshop in an old warehouse full of male workers. NOT a safe place for a woman to go to on her own. Not saying anything negative about the employees, just not a safe situation to put a woman in. I talked w one of the employees, bc Eric wasn’t there yet even though he knew I was coming, and we went over everything I want to do and buy from them (flooring along w furniture and a room divider). He was great and went over most details with me. Eric gets there and we go over the details again quickly. When I say quickly I mean he gave me about 5 minutes of his time before he was too busy to talk any longer. I drove over 1 hour and all I got was 5 minutes of his time. In those 5 minutes, I got lots of “yeah, yeah, yeah, just send us pictures (of previous projects they’ve done) of what you want, we can do that, that’ll look great! I left there with mixed feelings....excited with what I’d be doing in my home, but taken aback that I was going to be spending THOUSANDS of $$$ and the owner wouldn’t even speak w me for more than those 5 minutes. When I got home, I sent pictures of what I wanted to do, again their pictures of work they’ve previously done. Item after item I was told “no, we can’t or won’t do that.” Obviously, this was confusing and upsetting bc when I was at the “showroom” I was told I could get what I was wanting in flooring, furniture and room divider. As we were exchanging emails, I asked some questions about if there was any sort of warranty on the flooring and/or install. This was important to me since I was going to be spending thousands of $$$ on it and especially important since I had just had a bad experience. With that, Eric told me that he was unwilling to install the flooring, but if I wanted to buy products from him I could, but nothing custom.....even though he does or at least did do custom work. When I pointed out the fact that I was going to be spending a lot of money and should be able to ask some questions I got no response. When I stated I was disappointed he was refusing to make and/or install what I was looking for, AGAIN that he’s previously made, he told me he doesn’t have time for “demanding high maintenance customers.” He later tried to back pedal and make nice, but it was too late.

If you’re looking for a company to treat you badly, take your money in exchange for “as-is” (their words) products, then this is the company for you. If you’re looking for a company to treat you well, go elsewhere!


GlensFalls.com Events

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    The Hyde's annual High School Juried Show, celebrating its twenty-ninth year, has developed prestige and become a pinnacle of high school achievement for many young artists.
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    Today until Sunday, May 31, 2020
    The 2020 Elvis Festival has been canceled due to the Coronavirus pandemic, but we are excited to announce that everything is in place for the 2021 Festival to return to...
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    Sunday, May 31, 2020 until Saturday, Jun 6, 2020
    Please note, due to the COVID-19 pandemic, Wilton Wildlife Preserve & Park will host a Virtual Wildlife Festival this year! Each day for the week of May 31 - June...
  • The 29th Annual High School Juried Show
    Tuesday, Jun 2, 2020 until Sunday, Jun 7, 2020
    The Hyde's annual High School Juried Show, celebrating its twenty-ninth year, has developed prestige and become a pinnacle of high school achievement for many young artists.
  • Images of the People: Russian Lacquer Painting
    Tuesday, Jun 2, 2020 until Sunday, Jun 7, 2020
    After the Bolshevik Revolution, Russian icon painters were out of jobs. In villages outside Moscow, Soviet authorities set up collectives of painters who used their skills to decorate boxes with...
  • Food Truck Corral
    Thursday, Jun 4, 2020
    The 2020 Thursday Market & Food Truck Corral always strives to bring great food for you to enjoy. Events will be pre-order, pre-pay, curbside pickup only. Order online and check...
  • Images of the People: Russian Lacquer Painting
    Tuesday, Jun 9, 2020 until Sunday, Jun 14, 2020
    After the Bolshevik Revolution, Russian icon painters were out of jobs. In villages outside Moscow, Soviet authorities set up collectives of painters who used their skills to decorate boxes with...
  • Food Truck Corral
    Thursday, Jun 11, 2020
    The 2020 Thursday Market & Food Truck Corral always strives to bring great food for you to enjoy. Events will be pre-order, pre-pay, curbside pickup only. Order online and check...
  • CANCELLED: Friends of Crandall Public Library Summer Book Sale
    Friday, Jun 12, 2020 until Sunday, Jun 14, 2020
    Please note: This event has been cancelled.
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