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Lawrence & Cooper Streets
Glens Falls, NY 12801


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8 reviews from our community

I cancelled the digital news & was still billed. I called & was told my money would be refunded but I’ve never received my refund.

Bad customer service. They neglected to charge my automatic payment for 3 months. Charged me all at once then took an additional payment out that was for May that was supposed to come out May 3, 2023. It April 21,2023. I called and spoke to someone that was very hard to understand and told him to cancel and refund my May payment, he changed his mind and said it wasn’t May payment and it would not be refunded. I asked to speak with a supervisor and he told me there wasn’t one and hung up on me. I tried to delete my payment info on my subscription page and you can’t. I had to literally cancel my CC to get them to stop charging.

Clearly no one works here…I’ve been calling for over a week and no one answers any extension:

Worst customer service ever! No paper for 8 days. No one answers any phone number for any desk at the building so either no one works in the building or those that do are too lazy to pick up a call and don’t care at all for subscribers. I will be cancelling my subscription and will expect a refund of my $84 . By return mail.

Total failure of a media outlet.. politically bias, not factual even in local news

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GlensFalls.com Events

  • SOUND+FILM SERIES AT CRANDALL LIBRARY
    Today until Wednesday, Oct 4, 2023
    Come explore examples of music as film score, music as a subject in film, through music and the moving image. Presented by the Glens Falls Symphony.
  • Open Night of the Glens Falls Symphony
    Today until Sunday, Oct 8, 2023
    Join us for our 40th Anniversary Season Opener of Music and Adventure as ee welcome back Metropolitan Opera star, Mezzo Soprano MaryAnn McCormick, in a performance of Edward Elgar's Sea...
  • Harvesting Corn for a Cause
    Today until Thursday, Oct 5, 2023
    Fundraiser for Pancreatic Cancer Hosted by Ideal Dairy Farms Kingsbury NY
  • Harvesting Corn for a Cause
    Today
    Fundraiser for Pancreatic Cancer Hosted by Ideal Dairy Farms Kingsbury NY
  • Food For Thought
    Today
    Event Hosted by Historic Salem Courthouse Salem NY
  • Harvesting Corn for a Cause
    Thursday, Oct 5, 2023
    Fundraiser for Pancreatic Cancer Hosted by Ideal Dairy Farms Kingsbury NY
  • Country Line Dancing with Kevin Richards
    Thursday, Oct 5, 2023
    Workshop to Benefit The Salem Volunteer Fire Department Salem NY
  • Foraged Fall Swag Workshop
    Thursday, Oct 5, 2023
    Make your own autumnal door swag with fall florals & greens that you forage out in our plant yard! Each ticket includes design & care tips + everything needed to...
  • Trivia Night with Ava Pearl
    Thursday, Oct 5, 2023
    Event Hosted by Jacko's Corner Salem NY
  • Fright Fest
    Friday, Oct 6, 2023 until Sunday, Oct 8, 2023
    For the final event of the 2023 season, the theme park brings nightmares to life with a Fright Fest® event more terrifying than ever and with Friday nights back by...
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