For over two decades, the Tri-County United Way Volunteer Income Tax Assistance (VITA) program has provided free tax preparation services to low- and moderate-income individuals and families in Warren, Washington, and Northern Saratoga counties. This year, the program once again demonstrated its vital role in the community—delivering over $4 million in total economic impact during the 12-week tax season.
In 2025, the VITA team welcomed 9 new IRS-certified volunteers, bringing the total to 49 dedicated individuals. Among them, 35 served as tax preparers while 14 managed appointment scheduling and client coordination by phone. Collectively, the team contributed 3,566 volunteer hours—valued at $127,342.
Operating from five traditional VITA sites and two mobile teams, the program scheduled 2,473 appointments and completed 2,133 tax returns. These efforts generated $3.2 million in federal and state refunds for local families and saved an estimated $746,550 in tax preparation fees—offering a combined impact of $4.08 million across the region.
Between January 25 and April 12, VITA sites offered 846 hours of free tax assistance, with operations varying from one to several days a week, ensuring flexible access for clients across all three counties.
As the 2025 tax season concludes, Tri-County United Way is already preparing for a stronger 2026 by training additional volunteers, expanding access to services, and working to reach more families in need. The continued success of the VITA program is made possible by the dedication of its volunteers and the ongoing support of the community.