
Courtesy AAA Northway
By Carol Ann Conover
As more adults 50 and older look to travel rather than downsize their plans, AAA Northway says it is seeing steady demand for hands-on trip planning, along with a renewed emphasis on the trust between traveler and travel agent.
Amy Roode has spent 20 years with AAA Northway and now serves as managing director of travel operations, based out of the organization’s Queensbury office. AAA Northway’s footprint spans five locations, from Vestal in the Binghamton area up through Schenectady, Saratoga, Halfmoon and Queensbury. Roode works with more than 50 preferred vendors, including Royal Caribbean, Celebrity Cruise Line and Trafalgar escorted tours, managing marketing contracts, training and travel events while coaching the sales team one-on-one.
Roode said travel habits among the 50-plus set have shifted noticeably since the pandemic. “I think COVID has helped us,” she said, describing a mindset she now sees regularly among clients. “They’re like, travel while you can. They have that mentality.” River cruising, in particular, has grown. “River cruises have picked up in the past eight years in our area,” Roode said, noting it appeals to travelers who want the intimacy of a smaller ship and closer ports alongside the variety of an escorted tour.







