By Jill NAgy
The COVID-19 pandemic has changed the dynamics of how offices run and how business meetings are held as companies work to meet health and safety standards.
“Everyone’s jumping on the Zoom,” said Rose Miller, head of Pinnacle Human Resources, an Albany company with an office in Saratoga Springs. Miller is quick to praise Zoom and other remote communication methods, but added, “We’re all looking forward to meeting face-to-face again.”
Saratoga attorney Debra Verni of Herzog Law has been presenting “webinars” on a regular basis covering such topics as “What To Do When A Loved One Dies,” “How Not To Pay For Services,” wills versus trusts, and “Aging in Place.” She has also mastered the complicated new rules for witnessing and notarizing documents remotely. Now she no longer has to meet with clients in a parking lot or back porch to have them execute documents.
“There were a few glitches in the beginning,” she said, but things are going smoothly now.
Patti Gray Whann, owner of Glens Falls Area Realty, said the real estate industry “was way ahead” using online resources for at least 10 years. In fact, one online source, Zillow, has revolutionized the industry.
“In the old days,” she said, “Realtors had the book,” which contained all the information on real estate listings. Clients had to come into the office to look at listings. Now, “Zillow took all the information we had and put it on the internet.”
COVID restrictions prevent real estate agents from attending closings, inspections, and other steps in the purchase and sale process. But transactions can now take place remotely. Also, mandatory continuing education courses are all online this year.
Tim Halliday, a Malta businessman and president of the Malta Business Association, said the current situation “put us three to five years ahead of where we would be anyway.”
By Jill NAgy