
By Paul Post
Trustco Bank has a new location in downtown Glens Falls at 37 Bay Street. The branch moved there from its previous home at the top of Glen Street hill, near Park Street, and occupies a former Citizens Bank building that closed several years ago.
“We had been looking at this building for a couple of years,” Trustco branch Manager Kathryn Nasr said. “The previous location didn’t have a drive-through and trying to do business, with lack of parking, was a nightmare especially when Cool Insuring Arena had a big event going on.”
In addition to a drive-through and more parking, the Bay Street building is generally more accessible with a spacious interior, colorfully designed with an Adirondack theme.
One wall has a timeline with historic photos featuring milestones from the bank’s and City of Glens Falls’ past. Trustco was previously Schenectady Trust.
The branch office expanded from three to four employees when moving to Bay Street, with the addition of a new teller.
The branch has a 24-hour ATM. Lobby and drive-through hours are 9 a.m. to 5 p.m. Monday and Wednesday, 9 a.m. to 3 p.m. Tuesday, 9 a.m. to 6 p.m. Thursday and Friday, and 9 a.m. to 1 p.m. Saturday.