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Category Archives: Office / Technology

Area Copier/Printer Retailers Adapt To The Digital Age With New Cutting-Edge Technology

Posted onJuly 22, 2024
Document Solutions President Rick Gallup has recently added Epson products to his inventory.
Courtesy of Document Solutions

By Paul Post

The Digital Age has greatly reduced the need for thick, costly paper documents such as annual reports and quarterly financial statements, which can be delivered electronically.

And there’s much less need for office copying because many people work from home following the COVID pandemic.

But two well-known local printing companies continue to thrive by adapting, diversifying and renewing efforts to provide high-quality customer service with new cutting-edge products and equipment.

“In the past people would share a large printer in the office. Now their print needs are at home where you don’t have ready access to the office printer,” said Rick Gallup, owner-president-founder of Hudson Falls-based Document Solutions of the North Country. “What’s new and exciting there is the changes in inkjet technology. Years ago an inkjet printer was something you put in your home, it was slow and kind of expensive to operate. Now the newer ones have the ability to do things that most typical laser-type office copiers can do in terms of speed — 40 to 50 pages per minute or more — and reliability.”

“They’re also more affordable because there’s very few parts,” he said. “Typical laser printers have components like drums, fusers and transfer belts while an inkjet printer doesn’t. They have just ink. So they tend to be more reliable than a laser device. We’re really excited about that product and think it’s going to do well for us.”

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Business Report: Use AI To Be More Productive

Posted onJuly 22, 2024
Sara Mannix, president and CEO of Mannix Marketing.

By Sara Mannix

I belong to a group of leaders who are utilizing Artificial Intelligence (AI) every day to make their work more effective and more efficient in an ethically responsible way. We have used AI to create flyers, design presentations, write software code, debug code, and even create movies. And at Mannix Marketing we have built CustomGPTs that perform functions based on our own knowledge bases and rules, and we have discussed and drawn up guidelines about the ethical use of AI. 

We have reached the point where if you aren’t using AI in your work, then you are falling behind your competitors who have mastered using the latest breakthrough technology. 

The good news is that it isn’t hard to get started and become familiar with some AI tools that can make your life easier. One of the simplest ways to get started with AI is to use ChatGPT.com, a tool that can provide detailed answers in a conversation-like format (its responses build upon the questions and answers that precede them, so no need to start from scratch as a conversation is in progress, or even if you need to come back to it). Here are a few simple ways I have used ChatGPT or other AI tools to help you think about how you can use them.  

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Business Report: Develop A Process For Problem Solving

Posted onJuly 22, 2024
Michael Cruz is president of Lighthouse Advisors LLC in Queensbury.

By Michael Cruz

Technology Will Not Help…

IF, you are using it to mask your problems.  Too many times people see an issue or a problem, and they want to find a quick fix.  Don’t.  It doesn’t work.

The best implementations of technology have only one thing in common. They are all based on automating a good process. Bad technology implementations often exist because you automated a bad process.  

In order to address these business issues, you need to follow a formula. First, define the problem. I also refer to this as ‘What problem are we solving?’ Be clear. Make sure that you are addressing the underlying issue. Don’t fall into the trap of treating the symptoms of the problem. Think about the impact of the problem going away. It is important to make sure everyone agrees on what you are trying to fix. A written statement describing the problem assures we all are working on the same one.

Next, spend time imagining the solution.  What do you really want to happen? When you take the time to examine the whole issue, you may see things that you miss when focusing too narrowly. You probably should flow chart the ideal process. Pictures tell stories. That will help you figure out what might be missing. And, help you figure out who else might be affected.  Resolve both of those issues. Most importantly, ask “Why do we do it this way?” All too often we fail to reimagine the process. Stay away from the curse of ‘that’s the way we have always done it’.

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Empire State University To Launch Degree Program In Digital Media Arts In 2024

Posted onOctober 17, 2023
Empire State University will have a new bachelor’s degree in digital media arts.
Courtesy Empire State University

Empire State University has launched a bachelor’s degree in digital media arts to prepare students for careers in graphic design, content creation, web design, and digital storytelling. 

The program provides students with the necessary skills and knowledge to thrive in the rapidly evolving world of digital media, officials said. 

Students can enroll in the digital media arts program at SUNY Empire beginning spring of 2024.

The program is designed to be flexible, accommodating both full-time and part-time students, as well as transfer students. Employing the “learner as producer” model, students will learn by doing while receiving personalized support and guidance from mentors and faculty with expertise in the field. The duration of the degree program will vary depending on individual course load and prior credits.

The fully online BA or BS in digital media arts features a cutting-edge curriculum offering courses such as media and visual literacy, digital art and design, information design,  digital painting and web publishing.

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U.S. Awards GlobalFoundries A $3.1 Billion, 10-Year Contract To Make Secure Chips

Posted onOctober 17, 2023
GlobalFoundries in Malta has a government contract with the Department of Defense.
Courtesy GlobalFoundries

The U.S. Department of Defense has awarded GlobalFoundries a new 10-year contract for a supply of securely manufactured, U.S.-made semiconductors for use across a wide range of critical aerospace and defense applications. 

With an initial award of $17.3 million tin September and an overall 10-year spending ceiling of $3.1 billion, the new contract provides the Department of Defense and its contractors with access to GlobalFoundries’ semiconductor technologies manufactured at its U.S. facilities. 

GlobalFoundries also announced it is seeking federal funding to expand its ability to produce semiconductors and modernize its U.S. facilities, including its property in Malta.

The GlobalFoundries facilities in Malta are Department of Defense-accredited to the highest security level, Trusted Supplier Category 1A, which implements proven stringent security measures to protect sensitive information and manufacture chips with the highest levels of integrity to ensure they are uncompromised. 

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Brookfield Renewable U.S. Opens Office In Queensbury To Better Serve The Region

Posted onOctober 17, 2022
A ribbon cutting was held at Brookfield Renewable’s new facility in Queensbury.
Courtesy Brookfield Renewable

By Paul Post

New York City-based Brookfield Renewable U.S. has moved 50 well-paying jobs from Marlborough, Mass. to Queensbury, where it can better manage power stations across the country including several hydro plants in the surrounding area.

The company’s new national control center, a multi-million dollar investment, opened in late summer at 399 Big Bay Road where a regional office with 35 jobs had already been operating.

Brookfield owns, operates and develops hydro, wind, solar and battery storage facilities that produce more than 7,500 megawatts in the U.S. In New York alone it generates about 900 megawatts, providing enough electricity for 440,000 homes.

Local holdings include Hudson River hydro stations at Spier Falls Dame (56 MW), Sherman Island Dam (38 MW), Glens Falls (12 MW) and Feeder Dam (5W). It also has hydro stations at Stewart’s Dam in Hadley (39 MW) and in Schaghticoke (16 MW), Schuylerville (2 MW) and Johnsonville (2 MW).

“Having the control center in the same location as staff working at our original office on Big Bay Road will enable us to integrate national system control center employees into a regional office with other personnel and duties,” said Anthony Zarrella, National System Control Center senior director.

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M&M Digital Printing Moves To More Spacious Location As The Business Grows

Posted onOctober 17, 2022
Matt Flint Jr., M&M Digital Printing operations manager, and Andrew Shelton, press operator, prepare architectural wide-format prints. Their service area stretches from Albany to Plattsburgh.

By Paul Post

In response to rapid growth, 10-year-old M&M Digital Printing has moved to a spacious new location, giving the firm three times more room to work with.

The business was previously housed in the Seeley Office Systems building, 95 Broad St. in Glens Falls, and began operating out of the former Community, Work & Independence building on Upper Glen St., Queensbury, on Aug. 26.

“At the old location we were packed in like sardines, on top of each other,” said Matt Flint Sr., company owner-founder. “We only had 950 square feet. Here we definitely have room to grow. There’s more space and it makes the work flow easier. Buying capability also opens up because we have more warehouse space. At the old location we could only stock so much paper, which means we had to pay more for smaller volumes. Now we can buy larger volumes, so that brings the cost down.”

A former Web Graphics production manager, Flint launched out on his own after tiring of the corporate world. He and his son, Matt Flint Jr., the operations manager, are two of the firm’s four employees. 

M&M’s small size and state-of-the-art equipment gives it the flexibility to turn jobs around quickly, which has fueled unprecedented sales.

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Mannix: Small Businesses Can Benefit From Email Marketing, Social Media Promotions

Posted onJuly 14, 2022
Sara Mannix, president and CEO of Mannix Marketing digital marketing agency in Glens Falls, offers a variety of advice for businesses to have effective online marketing.

By Andrea Harwood

Trends in small business online marketing are leaning toward social media and Google Ad services. But an often forgotten tool is email marketing.

“One of the most overlooked but simplest thing any business can do is email marketing on a regular basis,” said Sara Mannix, president and CEO of Mannix Marketing digital marketing agency in Glens Falls. She has been in business since 1996. 

“I think people are afraid to email too frequently. But if you’re doing a good job collecting emails and getting to know who your customers and target market are and reaching them with relevant information, it’s incredibly cost effective.”

People are aware of what social media platforms like Facebook and Instagram can do for a business, she said. Often overlooked is the social media platform TikTok, a short-form video hosting service and social media platform. For the right person going after the right customer, particularly the younger demographic, the platform is a good avenue for exposure. 

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New York State Names Colin Ahern As Its First-Ever Head Of Cybersecurity

Posted onJuly 14, 2022

Colin Ahern has been appointed as the state’s first-ever chief cyber officer. 

A leading expert in cybersecurity, cyber resilience, and intelligence, Ahern will lead cross-agency efforts to protect New York state from increasingly prevalent and sophisticated cyber threats—working to ensure the security and cyber resilience of the State’s information assets and critical infrastructure and integrity of the state’s information assets.

“New York State is taking an aggressive, nation-leading approach to transforming our cybersecurity infrastructure to combat emerging threats and fortify our information assets,” Gov. Kathy Hochul said. “I am thrilled to appoint Colin Ahern as New York state’s first ever chief cyber officer. In an era of increasingly advanced cyber threats, Colin’s proven expertise and experience in the military, the private sector, and government will be critical to identifying cyber risks, enhancing our defense systems, preventing attacks, and ensuring that New Yorkers and our institutions remain protected.” 

Ahern will oversee all cyber threat assessment, mitigation, and response efforts—working with executive management at every state agency to manage cyber risks and prevent attacks. Ahern will also lead the recently-announced Joint Security Operations Center—a nation-leading, first-of-its-kind hub for cyber threat detection and incident response. Formed by Governor Hochul in February, JSOC will be critical to cyber threat information sharing—effectively linking New York state, New York City, local and regional governments, critical infrastructure stakeholders, and federal partners.

“I am honored to have this opportunity to serve New Yorkers and work with Gov. Hochul and her team to continue to build and enhance our statewide cybersecurity infrastructure,” Ahern said. “This administration is committed to leading the nation on cybersecurity, and I am so excited to join the front lines of that effort.” 

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Business Report: Don’t Let Year-End Sneak Up On You

Posted onOctober 18, 2021
Mark Shaw, president and CEO of Stored Technology Solutions Inc. (StoredTech).

By Mark Shaw

Although it’s the end of 2021, it seems like 2020 all over again, right? Well, this year will have some new challenges.

Don’t let the last quarter of the year leave your business unprepared for growth and support. There are things you can do now to ensure that in the world of technology you are not left out in the cold come December.

During this time of the year, budgets are being built and the last of the year spends are getting planned out. In a perfect world, companies would finalize those purchases in late November or early December, just in time to get the hardware, software, or service in play and being used before Jan. 1.  Every business I know, StoredTech included, finds those final hour purchases to help with business financials.

In 2021, with the supply chain tightened and stretched in some areas, a wait-and-see approach cannot be taken.

Right now, chip shortages with car makers are the most visible to the public. The dealership lots are filled with many empty spaces. Go to your local grocery store, or even Walmart, these gaps in the shelves and lack of variety is now commonplace. Years ago, shelf space was at a premium and brands would pay extra to be at eye level. Now retailers are just trying to fill the shelves.

Although, it may seem normal to pick up alternative items when grocery shopping for your family, there are more consequential results when it comes to your business and how it can be impacted. The lack of materials visible in supermarkets, are visible in business technology as well.

Tech hardware is back ordered, slow to arrive, and ship dates keep being missed. The more ‘unique’ the hardware, the harder it is to find.

Read More

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