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Business Report: Managing the Multigeneration Workforce

Posted onFebruary 21, 2024February 26, 2024
Rose Miller is the president of Suite Advice, LLC.

By Rose Miller

Many managers are finding it difficult to manage today’s multigenerational workforce.  It is becoming clear that younger employees express themselves differently from older employees. As a person in the Boomer category, I struggle too.  I’ve had to learn to adapt management strategies to fit the various generations, who work, think, train, and communicate differently.

The workplace is more multigenerational than ever before. It’s not unusual to find employees over 60 working alongside 20-year-olds, and it’s possible to find recent college graduates supervising employees old enough to be their parents.

The primary generations in workplaces today are Baby Boomers (born between 1946-1964), Generation Xers (born between 1965-1980), and Millennials (born between 1981-2000), with members of Generation Z (born from 1997-on) quickly filling a larger share of job vacancies. 

The competitiveness of Boomers and the ego-centric approach of Gen Xers are causing friction with the younger generations. Layer on a company’s need to preserve institutional knowledge, and it’s critical that older managers begin to transfer knowledge to the younger generations.  

Although we should be mindful to avoid stereotypes or try to paint with too broad a brush, there are certain tendencies that a group will commonly identify with. As a group, each generation has different values, attitudes, expectations, needs and motivators. Managers are dealing with employees with shifting views towards job satisfaction, which is tethered to employee retention. 

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Glens Falls-Based Executive Search Firm Places Qualified Candidates In Medical Fields

Posted onFebruary 21, 2024February 21, 2024
John Harvey is the founder and owner of High Peaks Executive Search, LLC. Courtesy High Peaks Executive Search

By Susan Elise Campbell

John Harvey, the founder and owner of the one-man search firm, High Peaks Executive Search, LLC, hunts for the world’s top scientists and executive talent in the pharmaceutical, medical device and biotech industries like a miner digs for gems. And just as striking a vein in the rock can lead to a valuable find, Harvey’s disciplined networking approach leads to a cache of candidates who are the most accomplished in their fields.

“These are doctors and scientists who are finding cures and saving lives,” said Harvey. “Most recruiting is in research and development, and the manufacturing of drugs and medical devices for pre-clinic and clinical research and for commercial products.”

Harvey started the company in 2017 after having been a recruiter for two large pharmaceutical search firms. His career prior was as director of human resources for Native Textiles when it was in Glens Falls, which remains home to a number of companies serving the three growing industries for which Harvey recruits.

“I came up through the HR field, so I have recruited for sales and human resources positions as well as for scientists throughout my career,” he said.

Success as a recruiter in this niche depends on identifying candidates with a narrow skill set, and that requires “a lot of hard work and networking,” said Harvey. 

“When you narrow down the candidates you may find there are only 20 or 30 people in the world for the job,” he said. “Then I might have to convince them to relocate.”

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The Remote Working Option Is Becoming A Thing Of The Past For Employees In Region

Posted onFebruary 21, 2024February 21, 2024

By Susan Elise Campbell

If executive recruiter Renee Walrath has one mission for her business and her clients, it may be “helping people and their families.” As top-level and mid-level executives and managers move from position to position, Walrath said she and her staff of nine at Walrath Recruiting, Inc. are “dedicated to the perfect fit” as they connect companies and candidates.

The pandemic touched the executive search industry like every other. Employees quickly moved to their homes in great numbers and then slowly have been called back. Now an individual may want to work remote, but the positions are no longer out there, according to Walrath.

“I have no one-hundred-percent remote job openings in the Capital District,” she said. 

Last year, in 2023, a “big chunk of organizations made the move back to their offices,” said Walrath. “Now our firm gets calls that ‘my company is calling me back in, but they are out of California or in Boston.’”

“They say, ‘we moved here to New York, like it here, and want to stay here,’” she said.

Only one of her client companies offers working at home full time, but the individual “has to live near headquarters in New Hampshire just in case,” she said.

Hybrid situations may allow some to work at home and at the office for portions of the week. 

“But certain positions need to be in the office, and it seems people always want what they can’t have,” said Walrath. “Where an individual may work is now an important factor in our recruiting.”

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CPA Paul Dowen Works To Ensure His Clients Get Maximum Benefit From Their Businesses

Posted onFebruary 21, 2024February 21, 2024
Paul Dowen is a principal of Whittemore, Dowen & Ricciardelli, LLP.
Courtesy of Whittemore, Dowen & Ricciardelli, LLP

By Susan Elise Campbell

Accounting firms country-wide are having as much trouble as other businesses finding enough people to hire, according to Paul Dowen, CPA, a principal of Whittemore, Dowen & Ricciardelli, LLP. WDR is headquartered in Queensbury and provides accounting, advisory and tax services primarily for small businesses.

“Even the IRS can’t find enough people to help resolve tax issues,” said Dowen. “You can rarely get someone to answer the telephone.”

One reason for the shortage of qualified accountants may be the five years or 150 credit hours it takes to earn the degree.

“College students weighing their options wonder if they really want to take on an extra year of schooling and the extra debt,” he said.

For the last three years, the Covid years, Dowen and his associates have had to turn down income tax preparation for individuals, referring them and some smaller businesses who were not already clients “to the big box companies.”

“We’ve had to be selective, which we never had to do before,” he said. “We would be forced to raise our fees to price out those smaller returns, even though we would like to help them out.”

The client base at WDR is primarily businesses ranging from $250,000 to $2.5 million in gross receipts. Dowen said his firm wants to know each client well, “not just crank out tax returns.”

“It comes down to the relationship,” he said. “I want to know who you are, what are your life goals. Do you want to get ready to retire, sell your business or turn it over to family members?” 

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Business Report: Navigating The Corporate Transparency Act

Posted onFebruary 21, 2024February 21, 2024
Christine E. Taylor, Esq. is an attorney with The Towne Law Firm, PC.

By Christine E. Taylor, Esq.

As of January 1, 2024, businesses across the United States are now burdened with an additional filing obligation due to the implementation of the Corporate Transparency Act (CTA). This legislation mandates that businesses not subject to an exemption must file a Beneficial Ownership Information Report (BOIR) with the U.S. Department of Treasury’s Financial Crimes Enforcement Network (FinCEN). 

     Understanding the Reporting Timeline; 

For businesses in existence before January 1, 2024, the clock is ticking as they must file their BOIR by January 1, 2025. Meanwhile, new entities created or registered in 2024 or later only have a 90-day window to submit the report to FinCEN. Businesses should not wait; there is an urgent need for businesses to familiarize themselves with the requirements imposed by the CTA and act promptly to ensure compliance.

       Applicability For Business Entities

The CTA casts its regulatory net wide, applying to both limited liability companies and corporations throughout the U.S. Regardless of size or industry, companies falling within these categories are obligated to adhere to the reporting requirements set forth by the legislation. The CTA provides 23 exemptions from reporting requirements. Companies meeting any of these exemptions are relieved from the obligation to submit a BOIR to the CTA, offering a degree of flexibility within the regulatory framework. Exempt entities include investment companies, banks, insurance companies, tax-exempt entities, large operating companies, and more. Large operating companies are classified based on three criteria: having over 20 full-time employees in the United States, maintaining a physical office in the U.S., and filing a federal income tax return or information return in the U.S. for the preceding year, showcasing gross receipts or sales exceeding $5 million, excluding those from sources outside the United States. 

For a full list of the exemptions, please visit: https://www.fincen.gov/boi/small-entity-compliance-guide

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Business Valuation And Fraud Detection Services Provided By Forensic Accountants

Posted onFebruary 21, 2024

By Christine Graf

Of the approximately 675,000 CPA’s in the United States, less than one percent are certified to practice as forensic accountants. In addition to investigating financial crimes, forensic accountants work with companies to develop internal controls intended to prevent and detect these types of crimes. 

While many business owners believe that it is the job of internal or external auditors to detect financial crimes, that is not the case. The job of an auditor is to ensure that a company is adhering to generally accepted accounting principles (GAAP), the default accounting standard used by companies based in the United States. 

The savings and loan scandal of the 1980s and 1990s was a driving force behind the creation of the field of forensic accounting, but it was Internal Revenue Service CPA Frank Wilson who is considered the father of forensic accounting. In 1930, after reviewing more than two million documents, Wilson found evidence that notorious mobster Al Capone has committed tax fraud. The following year, after being found guilty, Capone was sentenced to 11 years in prison.

During the past decade, the field has evolved, with firms specializing in forensic accounting opening their doors throughout the country. One of these firms, FAZ Forensics, is located at 268 Broadway in Saratoga Springs.

“We specialize in forensic accounting and valuation work mostly in a litigation environment,” said partner Stephen Ferraro. “We’ve all done traditional accounting and tax work, but now we focus 100 percent in this area.”

FAZ Forensics was founded seven years ago after two CPA firms that had merged decided to split. 

“When that happened, our forensic group went independent,” he said. “At the time, there were six of us who spun off and started FAZ, and we currently have 16 people.”

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Munter Enterprises Is Currently Busy With A Variety Of Industrial And Commercial Projects

Posted onFebruary 21, 2024February 21, 2024
A Munter Enterprises construction crew sets a Zinter Handling top-running girder crane at Espey Manufacturing in Saratoga Springs.
Courtesy Munter Enterprises

By Christine Graf

Middle Grove-based Munter Enterprises, a construction and real estate development company that recently celebrated its 50th anniversary, continues to experience high demand for their services. The family-owned business offers design-build and general contracting services to commercial and industrial clients, providing them with comprehensive guidance through all stages of construction.

“We’re seeing a lot of activity in terms of our manufacturing clients that are needing to expand and build. This is good news because that means more jobs, and these local manufacturing jobs are vitally important to keep our economy strong,” said Michael Munter, vice president of Munter Enterprises.

The company has numerous projects in the works including two at the WJ Grande Industrial Park in the City of Saratoga Springs. Within the park, they are constructing a 50,000-square-foot building for Soleno, a Canadian company that manufactures drainage pipe used for storm water management. For Soleno, it will be their first U.S. manufacturing facility. The company has announced that they will consider adding a 25,000-square-foot expansion to the building in the coming years if demand for their product continues to rise.

Their second industrial park project is a 30,000-square-foot expansion to a building Munter Enterprises originally designed and constructed for AgroChem in 2015. AgroChem produces advanced chemical solutions that help dairy farmer produce high-quality milk with maximum efficiency. 

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Second Generation At Hilltop Construction Delivering Quality Building Services

Posted onFebruary 21, 2024March 6, 2024
Drive Garvey’s Hyundai dealership on Dix Avenue in Queensbury underwent a $4 million expansion done by Hilltop Construction.
Courtesy Hilltop Construction

Updated March 6, 2024

By Rod Bacon

When Tom and Cindy Albrecht founded Hilltop Construction in 1975, Tom was a one-man crew. Forty-nine years later the company boasts 36 skilled craftsmen and covers an area that stretches from Albany to Schroon Lake, New York.

After 46 years of hard work and dedication to the company and the community Tom and Cindy retired in 2021.

The company is now owned and operated by their daughter April Washburn, son Tom Albrecht Jr. and April’s Husband Dan Washburn .

“We’re in a unique region where the construction industry is doing really well,” said Dan Washburn, vice president of commercial operations. “We have found our niche and continue to grow each year.”

One reason for the company’s success, said Washburn, is that they have built up a loyal clientele that knows their projects will be done on time, on budget, and with quality workmanship.

The Design/Build firm does both residential and commercial projects. 

“Our projects are custom designed and built to fit the desire of each individual customer ” said Washburn

On the residential side the company specializes in extensive home renovations as well as custom built homes from Saratoga to Schroon Lake.

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Despite Struggling With Labor Shortages Northern Mechanical Offers Quality Service

Posted onFebruary 21, 2024
Northern Mechanical Services, Inc. has provided HVAC services to residential and commercial customers since 1992.
Courtesy Northern Mechancial Services

By Christine Graf

Queensbury-based Northern Mechanical Services has been providing HVAC services to residential and commercial customers throughout Warren, Washington, and Saratoga counties since 1992. The company’s technicians and installers specialize in heating, air conditioning, refrigeration, zoning, plumbing, and indoor air quality design

“We service and install HVAC and plumbing, but we focus more on HVAC,” said company vice president David Crear. “Two-thirds of our business is commercial, and the other third is residential.”

On the commercial side, the company tends to work on smaller projects for a diverse client base. In terms of residential work, they focus primarily on repairs and replacement, with new construction representing a very small percentage of their residential business.

While both commercial and residential business remain strong, Crear reports that residential consumers have reduced spending.

“We have seen a lot of interest in some of the clean heat programs– moving towards dual fuel which could be a heat pump with gas or propane. There’s been a lot of interest in those types of things, but overall, you can tell that people have pulled back from spending.

With a staff of 28 employees, Crear said the company has no plans for expansion

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F. H. Alexander Company Will Travel Far Afield To Deliver Quality Services To Clients

Posted onFebruary 21, 2024
F. H. Alexander completed an Alltown Fresh location at 141 Saratoga Road, in Moreau a few months ago. This is the third location for Alltown Fresh, joining the Schenectady and Livingston locations.
Saratoga Business Journal Photo

By Christine Graf

F. H. Alexander of Schaghticoke has been providing commercial construction, design/build, and commercial renovation services to customers throughout the Northeast since 1991. Last year was a busy one for the company, with crews working on projects in Ticonderoga, Moreau, Oneonta, Plattsburgh and beyond

In Moreau, they built an Alltown Fresh truck stop, one that opened just a few months ago. For F. H. Alexander, it was their third Alltown Fresh. The others are located in Schenectady and Livingston. 

The company also completed construction of a Hoffman Car Wash in Oneonta as well as a Dunkin Donuts in Plattsburgh. Construction of Paper and Pencil, a new restaurant in Ticonderoga, will wrap up after all of the kitchen equipment arrives. 

“We have absolutely nothing local going on at the moment,” said company president Frank Alessandrini. “We do have a small fitness center addition to the Marriott Fairfield at Exit 12 in Malta that’s coming up this spring. We also have a structural renovation project in Albany that’s also supposed to happen in the spring.”

Currently, F. H. Alexander has three Dunkin Donuts remodels underway in Plattsburgh. This summer, they will start construction of a new Dunkin Donuts in Malone, one that will include a restaurant, donut production facility, and retail rental space.

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