Glens Falls Business Journal photo
By Christine Graf
Queensbury’s Charlie’s Office Furniture has been serving the Capital Region and North Country for more than three decades.
“My father started the business in 1988, and my mom came on board shortly after that,” said Charles McNeil, Jr. who joined the company in 1998, working alongside his parents, Charles, Sr., and Alyce. The family-owned company also has one long-time employee who works in the warehouse and assists with deliveries.
“We offer both new and used office furniture,” said McNeil. “That includes all of the furniture for corporate offices—everything to panel systems to case goods, things like desks and filing and storage furniture. Of course, we also have a lot of seating.”
Charlie’s Office Furniture also sells specialized furniture for health care environments. Product lines include furniture that is used in waiting rooms and lobbies as well as hospital sleep chairs and medical recliners.
“We also have furniture for education, wellness, and hospitality,” said McNeil. “We’ve done wellness rooms for schools. We also did the SUNY Adirondack food court which was more on the hospitality side.”
According to McNeil, the company prides itself on offering custom solutions, a wide product selection, and excellent service.
“We can customize and special order furniture to meet clients’ needs. One of the things that sets us apart from big box stores is that we deliver and install everything we sell. We offer space planning and design services as well.”
For clients interested in design services, the company subcontracts the services of an interior designer, one with many years of commercial experience.
Located at 5 Highland Avenue in Queensbury, Charlie’s Office Furniture has two showrooms–a 4,000-square-foot showroom for new furniture and a 2,500-square-foot showroom for used furniture. Much of what is featured in the used furniture showroom was purchased from companies that have closed their doors.
“I just went and looked at an office in downtown Glens Falls,” said McNeil. “They’re closing and they gave us a call to come out and take a look at what they have.”
Although McNeil said there is a “decent” market for used office furniture, the majority of his customers purchase new furniture.
“I’m working on a project right now for a client with about 30 offices. We’re assisting them with the layout, the floor plan, and the interior design. Once they order the furniture, we’ll deliver and install it all,” he said.
In addition to meeting the needs of clients with large spaces to outfit, Charlie’s Office Furniture also takes on small jobs. During COVID, McNeil said they worked with many homeowners.
“Right after COVID and for another year or two, we did a lot of home offices. It’s slowed down some, but we just did one in Lake Luzerne. So, we can do something as simple as a small home office or an entire new building. I use outside installation help when needed, so we can scale up or down. I did one job last year that was about 40 cubicle stations.”
Charlie’s Office Furniture serves clients as far north as the Canadian border and as far south as Albany. For more information, visit www.charliesofficefurniture.com.