
By Michael Cruz
The first reason is that you simply do not trust each other. In his breakthrough work, “The Five Dysfunctions of a Team”, Patrick Lencioni wrote that the absence of trust is the biggest reason teams do not work well together. This is because we are not often trained to be vulnerable and to trust the people we work with. This means that everything else we try to do is built on a weak foundation.
The second dysfunction is fear of conflict. Again, we were taught in kindergarten that it is most important for everyone to get along. Even if that means holding back on contrary views. If we don’t trust each other, we cannot have intelligent debate about options to solving problems. This hurts the team because we do not bring our best ideas to the table.