Glens Falls Hospital is embarking on a major
renovation of its West Lobby to improve the flow
of patients registering for outpatient laboratory
and medical imaging services, and provide an
overall more welcoming experience for patients
and visitors.
The $1.9 million project started in July and is
part of the $25 million in technology and facility
investments being made at the hospital in 2015.
Officials said the work is expected to be
completed by the end of the year, and the lobby
will remain open throughout most of the construction.
The West Lobby served as the main entrance
to the hospital until the opening of the Northwest
Tower in 2005 and is still the primary entrance
for outpatient laboratory and medical imaging
services, and for visitors to The Snuggery and
other inpatient services.
“The renovation of the West Lobby is the latest
of our continuous investments to ensure that our
technology, facilities and services deliver the best
possible experience for patients and visitors,”
said President and CEO Dianne Shugrue.
“This is an extremely busy area for patient
registrations, and a major entryway to key parts
of the hospital. We’re going to improve the flow
of traffic through the area, and give it a nicer,
more inviting look at the same time,” she added.
The registration area and employee offices
that are now on the left side of the West Lobby as
people enter from the street will be relocated to
the opposite side. The left side of the lobby will
be converted to a more spacious and comfortable
waiting area.
Officials said farther down the west corridor,
the reception area for Medical Imaging and the
Breast Center will also be renovated.
In addition to the interior renovations, the
West Entrance will receive a new exterior canopy
to help protect visitors from bad weather.
“The patient and visitor experience begins the
moment someone steps foot on hospital property,”
said Paul Scimeca, senior vice president and chief
operating officer. “We’re committed to putting our
best foot forward every step of the way.”
Photo Courtesy Glens Falls Hospital