The New York State Hospitality & Tourism Association is trying to use its platform to educate travelers on the new standards set in place by the New York State hospitality industry to make a guests’ stay as safe and comfortable as possible.
Lodging properties in the state are implementing operating guidelines that include enhanced cleaning protocols to protect the wellbeing of guests and employees in response to the pandemic, officials said.
Examples of operating guidelines and best practices set forth by hotels include:
• Increased cleaning and disinfecting of public spaces and communal areas.
• Hand sanitizer (touchless if possible) at hotel entrances and key contact areas such as lobbies, elevator landings, pool & exercise areas, etc.
• Removing rooms from service for 72 hours after a guest leaves before cleaning.
• Employers are encouraged to take temperatures of employees (policy should be applied equally).
• Plexiglass installed at front desk to protect the guest and front desk employee.
“As New York state begins to ease back in to business, the real hope is that the state’s tourism industry will have a respectable summer and fall tourism season where families can experience all the great state of New York has to offer,” said Mark Dorr, NYSH&TA president. “There have been many articles written about hotels and the ability to sanitize rooms and make sure guests are safe. The new guidelines put in place throughout the state, nation and world with regard to cleaning ‘best practices’ should leave no doubt that legitimate lodging businesses like hotels, inns and bed & breakfasts will be the best and safest choices for overnight stays this summer.”
“The NYS Destination Marketing Organization (NYSDMO) is proud to work with our hotel partners throughout the state,” said Don Jeffries, NYSMO president. “Our hotel partners have been working diligently to implement sweeping safety measures to help promote a clean, safe, and secure experience for guests. The hard work of these hotels and their dedication to providing a safe, and enjoyable experience to our visitors will be vital in rebuilding the tourism and hospitality industry across New York state.”
The New York State Hospitality & Tourism Association (NYSH&TA) is a nonprofit trade organization representing 1,000 member businesses and individuals in the lodging and attractions industry. For more information, call (518) 465-2300 or visit www.nyshta.org.