
By James Marco
So much of today’s business literature focuses on culture, ping pong tables, juice bars, and other office perks. These are the types of things that are supposed to attract and retain talent.
The fact is, every company has a “culture.” What is interesting, in many, cases is that management will often see the culture differently from line staff.
Culture is not your mission or vision statement, it’s not found in those motivational wall posters and slogans seen in many office environments. Culture is not found in some grand proclamation from the CEO. And culture certainly isn’t found at a juice bar, cappuccino machine, ping pong table, or bean bag chair.
Culture is found in the daily interactions between staff, the interactions between management and staff, and the interactions of company employees with customers and those with whom you do business. Culture can be a competitive advantage for an organization.
But how do you objectively define your current culture, and how do you change your culture if you don’t like the current work environment?