R.J. O’Brien Insurance Agency
Inc., a member of Empire Spectrum LLC,
is part of a group of independent insurance
agencies around the United States participating
in the Independent Insurance Agents &
Brokers of America (IIABA) Best Practices
study group.
Each year since 1993, IIABA and Reagan
Consulting, an Atlanta-based management
consulting firm, join forces to study the
country’s leading agencies in six revenue
categories. The agencies comprising the study
groups are selected every third year through
a comprehensive nomination and qualifying
process and awarded a Best Practices Agency
designation.
The selected agencies retain their status during the three-year cycle by submitting extensive financial and operational data for review each year.
More than 1,100 independent agencies throughout the U.S. were nominated to take part in the annual study, but only 216 agencies qualified for the honor. To be chosen, the agency had to be among the 35-45 top performing agencies in one of six revenue categories.
The Best Practices Study was initiated by IIABA in 1993 as the foundation for efforts to improve agency performance.
The O’Brien Insurance Agency was founded in 1957 and can offer insurance products from a number of different companies.