Glens Falls Business Journal
By Carol Ann Conover
Homeowners looking for personalized design guidance rather than off-the-shelf solutions now have a new local option with the opening of a collaborative home design and improvement showroom on Upper Glen Street.
Tim and Michelle Schultz are launching a multi-brand showroom at 704 Upper Glen St. that brings together custom window treatments, interior design services and energy-efficient replacement windows and doors. The space unites Gotcha Covered of Saratoga, Designs on Glen and Window Depot of the Adirondacks, offering what the owners describe as a consultative, one-on-one alternative to the stock selections and self-guided experience typical of big-box retailers.
The concept is designed to help homeowners make cohesive decisions that balance aesthetics, performance and budget, rather than purchasing products in isolation. Clients can work directly with experienced professionals to evaluate everything from fabric and light control to insulation value and window performance.
“We’re really focused on the personal side of design,” Tim Schultz said. “Big-box stores serve a purpose, but many homeowners want guidance tailored to their space, their home and how they live. That’s what we’re providing here.”
Michelle Schultz brings extensive design and industry experience to the showroom. She previously owned a tile and marble design studio in Clifton Park and later served as a district sales manager for Hunter Douglas, working with dealers across multiple states. Her background allows her to guide clients through complex interior decisions, helping them understand how materials, textures and window solutions interact within a space.
Tim Schultz, owner of Window Depot of the Adirondacks, spent more than 25 years in technology sales before transitioning into home improvement. He said that consultative approach carries over naturally into helping homeowners assess window and door options, particularly as energy efficiency becomes a growing concern for older homes common throughout the region.
The showroom features interactive displays where visitors can see and feel fabrics, operate motorized window treatments and compare window and door systems firsthand. The location sits across from Mohan’s on Upper Glen Street, an area that continues to grow as a destination for home improvement-related businesses.
“We wanted to eliminate the disconnect that often exists between function and design,” Tim Schultz said. “If a client is updating their interior but their windows are outdated or inefficient, it makes sense to address everything together. This allows us to do that in a seamless way.”
While the core focus remains residential clients in the Saratoga, Lake George and Glens Falls areas, the businesses also work with commercial customers, including hospitality properties. Installation services are handled through a combination of in-house expertise and local subcontractors, reinforcing the owners’ commitment to working with regional partners. In 2025, Gotcha Covered completed installations for several hospitality properties, and the expanded offerings open the door to partnerships with contractors, architects and local municipalities pursuing energy-efficiency upgrades.
The Schultzes see the showroom as both a retail space and a community resource, where homeowners can explore ideas, ask questions and make informed decisions without pressure.
As the business grows, Schultz said the companies anticipate expanding staff to support showroom operations and installation services, further strengthening their role as a local asset for homeowners seeking hands-on design insight.
“Our goal is to be a trusted local partner,” Schultz said. “We’re not trying to sell a single product. We’re helping people make smart, lasting improvements to their homes. People should feel comfortable coming in, asking questions and exploring ideas without feeling pushed into a standard solution.”
A ribbon-cutting ceremony and community open house are planned for mid-January.
For more information, visit www.gotchacovered.com/saratoga, www.designsonglen.com or www.windowdepotadirondacks.com.