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StoredTech Develops New Service Model Provides Clients New Equipment Options

Posted onJuly 12, 2017
StoredTech president Mark Shaw, center, with staffers Brett Cofer, left, and Timothy Cruz.
©2017 Saratoga Photographer.com

By Susan E. Campbell

Technology is central to every company and organization in this 21st century. Even if the only hardware on site is a telephone, not much business will be conducted without it. And if it breaks, somebody needs to fix it or replace it.

But what if a team of IT professionals were already on the pulse on all the business systems in a company, monitoring networks and anticipating what might go wrong next? What if instead of calling an IT consultant, your IT consultant were calling the company?

This is the premise that drives Queensbury-based StoredTech and its new service, CloudCare. StoredTech was founded in 2010 by Mark Shaw to “provide a significantly different approach to IT consulting.”

“In the 1980s and 1990s, if you had a computer problem you would call the IT guy to come fix it,” Shaw said. “It should be the polar opposite.”

StoredTech’s approach is to get ahead of a problem and propose early solutions before the emergency call needs to be made. In some cases problems are fixed remotely before the customer even notices it, he said.

“We see some things that look bad, maybe with the network or servers, so let’s fix them before they get very bad,” said Shaw. “Don’t wait for failure.”

By actively managing customer relationships in such a way, StoredTech becomes a proactive partner invested in the success of that client company. It has tools that monitor all kinds of hardware: firewalls, computers, servers, data storage, telephones, security cameras and access control systems. Its product line is being expanded all the time, so rather than sending clients to a different third party firm for resolution, the firm continually becomes an expert in additional areas of need.

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Business Report: Paper To Digital Transformation

Posted onJuly 12, 2017
Rick Gallup, owner of Document Solutions of the North Country.

By Rick Gallup

One of the many challenges facing business owners and managers today is the transformation of documents from paper to digital. Although most people agree that this change is necessary, implementation is not a simple process.

Why go from paper to digital? Remote workers have access to information on many devices from virtually anywhere. If important documents are trapped in paper format, you are not fully utilizing the tools that mobile technology provides.

Another reason is that digital documents make it very easy to store and retrieve large volumes of data. Other reasons include cost savings, security, and sustainability, to name a few.

What are the challenges? First there is acceptance. Most people are resistant to change. Getting everyone on board is essential to a successful digital transformation strategy.

Then there is the process. Some companies will choose to eliminate printers, or install software that restricts printing. These can be effective measures, but only if you have a good understanding of the workflow, and how this action may impact it.

The path to transformation can be divided into four stages (understand, educate, execute, and improve). First you must understand how and where you use paper today. The distinction between “good” and “bad” paper can identify areas where you really need to use paper, and areas where you don’t.

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Business Report: Don’t Ask!

Posted onJuly 12, 2017
Michael Cruz, president of Lighthouse Advisors LLC in Queensbury.
Courtesy Lighthouse Advisors LLC

By Michael Cruz

Hiring the right people for your organization is critically important, right?  And, interviewing people is the way we determine if they are the people you want.  Typical questions often include – Where do you see yourself in 3 years?  How do you handle conflict?  What are your strengths (or weaknesses)?  These are terrible questions.  Don’t ask them!

I often work with clients on hiring issues.  We work on ways to ensure new hires are a 90% fit to their company.  Good interviews take preparation.  Few people take the time to prepare to ask purposeful questions.  Before we figure out what to ask, we need to understand why you should not ask the questions above.

Where do you see yourself in three years?  What do you want them to say?  How does their answer tell you much about them?  If I meet you somewhere, could you answer that question?  Don’t ask it.  Focus your questions on what you want them to do in the next three years.

How do you handle conflict?  This one is a little different.  We all need to handle conflict at work.  The phrasing of this question is hypothetical. People will answer based on what they think you want to hear.  Whoever told you that they scream at people?  Or that they will pout?  Instead, ask them to Give me an example of a time that you had a conflict with a coworker?  Tell me the situation and describe how you handled it.  This change in phrasing allows you see what they do in that situation.  It is no longer hypothetical.  It is behavioral.  It describes their actual behavior in that situation.

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‘Open Studios’ Tour Comes To Region In July, Promotes The Quality Of Local Artists’ Work

Posted onJuly 12, 2017
Greenwich artist Karen Koziol points to materials that go into the making of her art. She is part of the Open Studios of Washington County tour July 13-16
Courtesy Open Studios of Washington County

Some 20 artists in Washington County will be displaying their works and promoting artists in the area when Open Studios of Washington County makes its biennial return to the region July 13-16.

The event has brought thousands of visitors to local studios while generating significant revenue for participating artists. It has also raised the visibility of the artists in the communities in which they live.

“Open Studios is a great opportunity for people to discover the extraordinary talent of our regional artists,” said Sue Sanderson, organizer of Open Studios of Washington County. “This year we have a record 20 artists. Many are nationally and internationally acclaimed. Those who aren’t are making their mark. And all support each other.”

She said the diversity of the artists is important to the success of the tour. Established tour artists attract an engaged audience and bring credibility to the event. First-time tour artists offer collectors the opportunity to discover new talent.

Greenwich artist Karen Koziol experienced the enthusiasm for new artists during the 2015 tour. “Doing the tour was absolutely exhilarating,” said Koziol. “People were really engaged and interested in what I was doing, why I was doing it and how I was doing it. I made some great connections.”

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“Raise The Rink” Event Nets $25,800, Pushes Effort To Buy Hockey Team Past Halfway Mark

Posted onJune 15, 2017June 19, 2017
Some 320 people attended the Raise the Rink fundraiser at the Glens Falls Civic Center. Auction items included autographed jerseys of NHL superstars Alex Ovechkin, Henrik Lundqvist and more.
Courtesy Adirondack Thunder

A fundraiser to help with a local group’s purchase of the Adirondack Thunder hockey team in Glens Falls on June 2 raised $25,800, officials said.

The money raised pushed the total funds raised for the Keep Hockey Here campaign through donations, events and pledges past the halfway mark of its overall goal.

The fundraiser, called Raise the Rink, had 320 attendees inside Heritage Hall at the Glens Falls Civic Center. It consisted of a series of live, silent and raffle auctions.

Officials said the highest selling item was four front row tickets to a Boston Red Sox game, combined with dinner for four inside Fenway Park and overnight accommodations just outside of Boston. The winning bid, coming from Dr. John O’Connor, came in at $2,600, more than twice the value of the package.

“The Raise The Rink event was one of the most successful Keep Hockey Here efforts we’ve seen yet,” Adirondack Civic Center Coalition President Dan Burke said. “We are consistently blown away by the support we receive from our local community and are extremely excited to surpass the halfway mark of our donation goal,” said Burke. “I’d like to personally thank everyone who came out and we look forward to continuing our fundraising efforts this summer because this is truly our team.”

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Eight Glens Falls Projects Chosen For Funding Under Downtown Revitalization Initiative

Posted onJune 15, 2017
Lt. Gov. Kathy Hochul speaks at an event at the Glens Falls Civic Center in May.

New York state in May announced the winning projects selected for the City of Glens Falls in the Capital Region as part of the state’s $100 million Downtown Revitalization Initiative.

The DRI aims to transform local neighborhoods across the state into vibrant communities where the next generation of New Yorkers will want to live, work and raise a family. Working together with state agencies and the Regional Economic Development Council, the City of Glens Falls has built a strategic investment plan that identifies catalytic downtown projects consistent with the initiative’s goals.

Glens Falls has received $10 million  under the state initiative.

“The Downtown Revitalization Initiative recognizes that vital central business districts can anchor the growth of an entire region, especially those with a strong central market as their focal point,” said Lt. Gov. Kathy Hochul, who made the DRI announcement at the Glens Falls Civic Center in an event hosted by EDC Warren County.

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Adirondack Business Council Presents Its Business Of Year Awards At Annual Breakfast

Posted onJune 15, 2017
Six companies were presented awards at the 27th annual ARCC Business of the Year Awards ceremony on June 7 at the Hiland Park Country Club in Queensbury.
Amanda Blanton, ARCC

Keena Staffing was named Professional Business of the Year by the Adirondack Regional Chamber of Commerce and Adirondack Business Council at the 27th annual ARCC Business of the Year Awards ceremony on June 7 at the Hiland Park Country Club in Queensbury.

The awards recognize achievement in business, commitment to community and contributions to the region’s quality of life.

Nominees in the Professional Business of the Year category included Adirondack Technical Solutions, ConfiData and the Kinney Agency. Denise Barnes, Sherry Barnaby, Michael Gerarde, Connie Gerarde-Niles, Doreen Kelly and Michael Niles were on hand to accept the award.

The Small Business of the Year award went to Talk of the Town/The Bullpen. Nominees on that category included StreamLined Graphics, the Spa Studio and Tom McDermott Motorcycle Sales. Paul Bricoccoli and Jason Krogmann represented the winning business.

Rookie Business of the Year was MinkyMink and proprietor Maura Bannon accepted the award. Nominees included Jonathan Reid, Just-A-Buck and Square Nail Rustics.

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Group Proposes Turning Former Prison Into A Modern, High-Tech Energy Research Park

Posted onJune 15, 2017
Mark Adams is president of Global Energy Research Associates in Saratoga Springs.
Courtesy Global Energy Research Associates

By Maureen Werther

Mark L. Adams, Ph.D. and CEO of Global Energy Research Associates (GERA) has submitted a proposal to Empire State Development Corporation (ESDC) outlining an ambitious two-phase plan to convert the vacant Mt. McGregor Correctional Facility into an energy research park.

It would include several small power plants and surrounding infrastructure representing a $2 billion investment, he said.

In 2014, in response to the declining prison population, the state closed the medium-security prison, resulting in a loss of 320 full-time jobs with an estimated loss of $14 million in annual wages. The state is working through ESDC to find buyers for the site. They are offering an $8 million incentive package as part of its effort to attract bidders.

GERA’s plans include the creation of a two-phase energy and research development facility, using a nuclear-powered internal engine, which Adams said is the only prototype of its kind. The internal engine is powered using radioactive waste material and creates no exhaust. The engine serves a dual purpose of disposing of radioactive waste in a clean and efficient manner, while producing its own energy.

“There is no ancillary waste with this system,” said Adams, adding that GERA’s engine operates at efficiencies greater than 70 percent.

He said one plant using the internal nuclear engine will power 420,000 homes and consume only one gallon of radioactive waste every two weeks, which translates into enormous cost savings to business and private consumers.

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Personnel Briefs: June 2017

Posted onJune 15, 2017

Dani Martindale and Samantha Niro recently joined the team at Mannix Marketing Inc. as a digital marketing strategists.

Martindale will provide clients with search engine optimization, pay-per-click campaign management and digital marketing strategies.

She brings four years of marketing experience, as well as certifications in Google AdWords and Google Analytics.

Prior to joining Mannix, she was employed as the internet sales coordinator for Walker’s Farm Home & Tack and, most recently, as the marketing coordinator with Saratoga Horseworks and their contract manufacturing division, Custom Sewn Products. She holds a bachelor’s degree in professional studies in management from Cazenovia College.

In her new role, Niro will provide clients with search engine optimization and digital marketing strategies.

Niro has two years of marketing experience, including graphic design experience. Prior to joining Mannix, she was employed as a graphic design coordinator for a Denver restaurant group. More recently, she was a brand specialist for a private neurology practice. She holds a Bachelor’s of Fine Arts in graphic design from the University of Buffalo.

Her areas of expertise include digital design, social media management, and content creation.

* * *

Adirondack Health Institute announced the hiring of two executive directors for the organization’s Delivery System Reform Incentive Payment (DSRIP) program.

Jennifer Regan was appointed to the role of executive director-community engagement and workforce initiatives. In conjunction with executives from partner organizations, she is responsible for quality and financial outcomes for the St. Lawrence County Region Population Health Networks (PHN). She is also accountable for overseeing community/patient engagement, workforce initiatives and the Enrollment Assistance Services and Education (EASE) program.

Regan has 20 years of progressive leadership experience with service sector organizations, including performance improvement consulting roles with Ernst & Young in St. Louis and San Francisco and Deloitte & Touche in San Francisco, working with health care clients such as Anthem of Ohio and Indiana, Blue Cross/WellPoint of California, Alliance BCBS of Missouri, Foundation Health System and Health Net. Prior to joining AHI, Regan held a number of leadership roles at MVP Health Care, most recently as Senior Leader, Customer Experience.

Regan earned a Bachelor of Arts degree, cum laude, with dual majors in English and history, and an MBA in marketing from Washington University in St. Louis.

Louann Villani was appointed to the position of executive director-integrated delivery system.

She is responsible for quality and financial outcomes for the Plattsburgh Region Population Health Network (PHN). She is also responsible for overseeing programs related to integrating the health care delivery system, including mental health and substance use services.

Prior to joining AHI, Villani served in a number of management roles for Albany Medical Center, most recently as director of clinical informatics. In that role, she established a hospital-based department with a primary focus on clinical oversight for electronic clinical systems. She also led the implementation of standardized, evidence-based clinical protocols, plans of care and clinical systems. Prior to that she was a nursing informatics specialist and system analyst for Clinical Systems, Information Systems.

A Registered Nurse, Louann earned an Associate degree in Applied Science from Cazenovia College and a Bachelor of Science degree in nursing from SUNY Binghamton.

* * *

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Boat Tour Company Using Octagonal Boats With Thatched Roofs Comes To Lake George

Posted onJune 15, 2017
This is a tour boat belonging to Tiki Tours, a company that opened for business this month on Lake George. The vessel carries up to six passengers, plus a captain and deckhand.
Courtesy Tiki Tours

By Jill Nagy

Tiki Tours is a new boat touring business on Lake George.

Greg Teresi, an owner of the company, said he and his staff were spending an hour or two a day in early June fielding inquires and booking tours. The first tour went off June 8.

He anticipates running two tours a day, each Thursday through Sunday in June, and expanding to a seven-day-a-week service in July.

The boat, decorated like a small Tiki lounge, measure 15.5 feet and by 16.5 feet and is powered by a 30-horsepower, outboard engine. The boat has an octagonal frame,  a thatched roof and bar stools and is built with 20 55-gallon drums underneath.

A boat can accommodate six passengers. It is manned by a captain and a deckhand.

There are few amenities: an ice chest and ice, a portable toilet with a privacy shield, and a radio equipped with blue tooth technology, Teresi said.

It is a slow cruise, moving at about 5 miles per hour. Cruises leave from the Lake George Village Dock at 13 Beach Road and last 90 minutes. The fare is $300. Passengers determine where to go and whether to make stops on the way, said Teresi.

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