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Patrina Leland Stresses Customer Service At Her Queensbury ‘RNR Tire Express’ Business

Posted onMarch 21, 2023
At RNR Tire Express at 708 Upper Glen St. in Queensbury, owner Patrina Leland manages the operation and is considering expanding to a second location in Schenectady, New York.
Paul Post

By Paul Post

Patrina Leland wasted no time making believers out of skeptical co-workers and customers in the male-dominated world of tire sales.

In 2021, she was named RNR Tire Express Rookie Manager of the Year for her success with a brand new store at 708 Upper Glen St.  in Queensbury.

Now plans are in the works for a second shop on State Street in Schenectady, with a long-range goal of opening one or two more between Albany and Troy.

“Sometimes people are a little surprised that a woman in this business knows about the tire, the wheel, the bolt pattern, what you can and can’t put on it,” Leland said. “I can run all the machines out back, set up the alignment rack, do the tire balances.”

Her can-do spirit comes from 30 years of work at her husband Jeff’s long-time, family-owned business, Leland Paper Co., which became part of W.B. Mason in 2019. 

“I really believe all my years there set me up for this position because I’ve done all of it—accounting, receivables, payables, sales. I ran the warehouse, loaded trucks and drove trucks,” said Leland, who holds an accounting degree from Russell Sage College.

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Lake George Chamber’s ‘Women In Business’ Group Provides Networking Opportunities

Posted onMarch 21, 2023
Ann Donnelly, chair, Lake George Regional Chamber’s Women in Business group.

By Ann Donnelly

Lake George Regional Chamber of Commerce’s Women in Business group is a valuable resource for women doing business in the Lake George region.

When I returned to upstate New York five years ago, participation in the group helped me quickly build connections and gain important information about the area and the best ways to do business here. So, in 2021, I took the group’s co-chair role to participate more actively and support the women working so hard on their careers while advancing the Lake George region.

Formed in 2012, the first co-chairs were Lynn Clausen, who worked at Dunhams Bay Resort, and Kathy Miller, owner of Love is on Lake George, still an active member. They spent the first meetings developing the mission, which we continue to adhere to today, “To inspire personal growth using our combined experiences and expertise to provide the tools to aid and encourage women in our region through networking, educating, and mentoring.”

All women who are Chamber members, or work for member organizations, including non-profit and commercial enterprises, are welcome to participate. In addition, those considering joining the Chamber may attend one meeting. Recent attendees have come from real estate, healthcare, business services, hospitality, leisure, retail, education, local agencies, healthcare, and membership organizations.

LGRCC Women in Business meets on the first Wednesday of each month from September through June. After 30 minutes of open networking, the meeting starts with “around the room,” where each attendee introduces herself, describes her business, and announces any news, promotions, or events. Attendees may also note any needs where others in the group could assist. Many members have developed valuable alliances from this.

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Business Report: Do Millennials Need An Estate Plan?

Posted onMarch 21, 2023
Jason Snyder is a senior associate with Tully Rinckey PLLC.
Courtesy Tully Rinckey PLLC

By Jason Snyder, Esq.

As the largest living generation in the U.S.—making up 22 percent of the population—and collectively having lived through several “once-in-a-lifetime” crises, the millennial generation has been forged into some of the most adaptable planners to date. 

From setting personal and professional goals, managing and interacting with their finances and investments, to purchasing their first homes and starting families, many in this group are committed to planning further into the future than ever before.

Despite this, 41 percent of individuals ages 18-34 have never discussed estate planning with anyone. While grim, this number did see some downward motion in part due to the COVID-19 pandemic, as 32 percent of adults under the age of 35 said they only engaged in estate planning due to the pandemic.

So, with these numbers, are millennials right in thinking that they do not need estate plans? What are some of the most common concerns that millennials have when looking to plan their futures? While it’s impossible to capture all aspects of an estate plan in a single article, below is a brief snapshot of why estate plans might be the logical next step for any millennial looking to secure their future.

Broadening our scope, just 33 percent of Americans have a will or living trust, despite the fact that more than 50 percent believe estate planning to be at least somewhat significant. One in three respondents, when asked why they don’t have a will, said they don’t have enough assets to leave behind. 

The notion that “I don’t have enough assets to make it worth it” is one of the most common reasons that millennials don’t want to pursue making some sort of estate plan. This notion doesn’t appear to be changing anytime soon, as the fears of ever-growing inflation still weigh heavily on the American populous—no more so than for millennials. According to a New York Times survey, nine9 out of 10 U.S. adults are concerned about inflation.

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Business Report: Asset Location: Should I Be Using It?

Posted onMarch 21, 2023
Bill Canty, CPA, CFP, founder, CFM Tax and Investment Advisors.

By Bill Canty

Asset location pertains to the types of investment assets that are best held in various types of accounts. Asset location is a tax minimization strategy that matches various types of investments with the type of account best suited for that type of investment holding. 

Asset location is about strategically holding investments in accounts where you are likely to achieve the highest after-tax returns. This includes taxable investment accounts, tax-deferred accounts such as a traditional IRA or 401(k), or tax-free accounts which are usually Roth accounts. 

Due to the nature of dividends, interest, or capital gains connected with certain types of investments, it might be most tax-efficient to hold them in one type of account versus another. This is the essence of asset location. 

While it is not always possible to align your entire portfolio in a perfect fashion in terms of asset location for each holding, it does make sense to pay attention to this when deciding which investment holdings fit best into your various accounts. 

The following types of holdings can be well-suited for a taxable account: 

• Municipal bonds or mutual funds holding muni bonds. The interest on these bonds is exempt from federal income taxes, and in some cases from state taxes if they are issued by an entity in the state in which you reside.

• Individual stocks that you plan to hold for a year or more. After this time period, any capital gains from the sale of the shares will be taxed at preferential long-term capital gains rates.

• Equity index ETFs. Due to the passive management of these types of equity funds, they tend to throw off fewer capital gain distributions than actively managed equity funds or ETFs.

• Tax-managed ETFs, mutual funds, and separately managed accounts. These are mutual funds, ETFs, and SMAs that are managed to specifically limit capital gains and other taxable distributions. 

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Upstate CEOs: Inflation Is Having A Negative Impact, But Most Will Invest In Fixed Assets

Posted onMarch 21, 2023

Fifty-four percent of Upstate New York CEOs say business conditions have worsened over the last year and only 19 percent, down from 36 percent a year ago, expect improvement in the coming year according to the 16th annual Upstate New York Business Leader Survey from Siena College Research Institute (SCRI), sponsored by the Business Council of New York State, Inc and released March 10. 

Only 23 percent of CEOs say the economy has improved this year and 54 percent up from 41 percent last year see worsening conditions in the next year, according to the survey. Thirty-eight percent, (down from 47 percent last year), predict increasing revenues in 2023 while 26 percent, (down from 34 percent), anticipate growing profits in the year ahead. 

Still, unchanged from last year, over half, 55 percent, intend to invest in fixed assets in 2023. Eighty-five percent say inflation is having a negative impact on profitability.

One-third of CEOs, down from 44 percent last year, plan to increase the size of their workforce this year, but 82 percent say that there is not an ample supply of appropriately trained local workers. Seventy-five percent are having difficulty recruiting for their open positions despite 72 percent offering increased wages and 53 percent being flexible with work hours. 

By 61-5 percent CEOs believe increasing the minimum wage to $15 an hour Upstate would have a negative rather than positive impact on the economy and they oppose the increase by 59-31 percent.

“It’s impossible to sugarcoat the findings of this survey. CEO confidence is down dramatically from a year ago once again reaching the low point we saw in 2020 and greater now only than during the Great Recession of 2008,” said Siena College Research Institute Director Don Levy. “Only about 1 in 5 CEOs now say conditions have been and will continue to improve while about half say the opposite—conditions have and will continue to worsen.”

“Our index of business leader sentiment, a measure that considers both the current and future views of CEOs is down to 68.8 from 94.4 last year and about equal to 68.7 recorded in 2020 during the raging pandemic,” said Levy. “Two disturbing insights from these numbers. First, a score of 100 indicates equal levels of optimism and pessimism, we’ve got a long way to go, and secondly, in 2020, the current component was the problem as CEOs then predicted a better future, now both the current and future measures are over 30 points below 100.”

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Business Report: What Goes Into A Retirement ‘Paycheck’?

Posted onMarch 21, 2023
John M. Gable joined Edward Jones Financial after a 30-year career in the IT business.
Courtesy Edward Jones Financial

By John Gable

During your working years, you generally know how much money you’re bringing in, so you can budget accordingly. But once you’re retired, it’s a different story. However, with some diligence, you can put together a “paycheck” that can help you meet your income needs.  

Where will this paycheck come from? Social Security benefits should replace about 40 percent of one’s pre-retirement earnings, according to the Social Security Administration, but this figure varies widely based on an individual’s circumstances. 

Typically, the higher your income before you retire, the lower the percentage will be replaced by Social Security. Private pensions have become much rarer in recent decades, though you might receive one if you worked for a government agency or a large company. But in any case, to fill out your retirement paycheck, you may need to draw heavily on your investment portfolio.   

Your portfolio can provide you with income in these ways:

• Dividends. When you were working, and you didn’t have to depend on your portfolio for income to the extent you will when you’re retired, you may have reinvested the dividends you received from stocks and stock-based mutual funds, increasing the number of shares you own in these investments. 

And that was a good move, because increased share ownership is a great way to help build wealth. But once you’re retired, you may need to start accepting the dividends to boost your cash flow.

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Officials At ‘State Of CDTA’ Meeting Stress Merger With Glens Falls Transit District

Posted onMarch 21, 2023
Officials discuss CDTA business at a recent gathering called the ‘State of CDTA,’ wherein they said merging with the Glens Falls Transit District was among its priorities.
Courtesy CDTA

CDTA, which oversees public transportation in the Capital District, is working hard in 2023 to expand its services. In a State of CDTA meeting on March 2, officials said merging with the Glens Falls Transit District was among its priorities.

A new transit line and electric bikes and an expansion are also among the changes on the horizon, officials said.

The event recognized how CDTA is “entering 2023 from a position of strength, innovation, and confidence,” officials said. 

According to CDTA, “ridership is rebounding quickly. For the past year, ridership is up 20 percent, fueled by universal access agreements with even more major employers, colleges and other partners.”

 Total ridership for the first 10 months of the CDTA fiscal year is 11.4 million. This brings the CDTA ridership count to more than 90 percent  of what it was before the COVID pandemic began, officials said. 

Establishing new regional mobility hubs remains a top priority for the transit association. Merging with the Glens Falls Transit District to provide transportation services would make  Warren County its sixth county partner. The partnership would provide Warren County residents with access to other municipalities.

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Zobel & Co. Kitchens Earns Another ‘Best Of Houzz’ Service Award From Online Platform

Posted onMarch 21, 2023

Zobel & Co. Kitchens has won a “Best of Houzz” Service award on Houzz, an online platform for home remodeling and design, including the all-in-one software solution for industry professionals.

The custom kitchen and cabinetry design firm, located in the Union Square Building in Glens Falls, was chosen by the millions of homeowners that comprise the Houzz community from among more than 3 million active home building, remodeling and design industry professionals.

Best of Houzz Customer Service award honors professionals whose work was the most popular among the Houzz community, based on several factors, including a professional’s overall rating on Houzz and client reviews submitted in 2022.   This is the ninth consecutive year Zobel & Co. Kitchens has received this award.

“Decades of design expertise is just one of the factors that make us successful”, said Arthur Zobel. “Being a boutique firm gives us the opportunity to be very thorough, giving each client our upmost attention, even after our part in their project has been completed.  Our dedication to our clients is evidenced in our Houzz reviews”

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Couple Buys Depe Dene Resort On Lake George, Their Fourth Facility, For $11.4M

Posted onFebruary 17, 2023
The husband and wife team Christopher Menter and Jessica Ferguson bought Depe Dene Resort for $11.4 million. It was part of the estate of Ken Ermiger, who operated the resort for 45 years.
Courtesy Depe Dene

By Susan Elise Campbell

The Depe Dene Resort, sitting on 750 feet of prime Lake George waterfront, has been sold to husband and wife team Christopher Menter and Jessica Ferguson for $11.4 million.

The Depe Dene was part of the estate of Ken Ermiger, a local businessman who operated the resort for 45 years.

“We knew of a few potential buyers who were aggressively trying to put in a bid,” Menter said. “But we came up with the right number in the right time frame.”

He said that the executor of the estate was hoping to finalize a sale before the year ended.

Read More

Hirsch Sells 130-Year-Old Family Business ‘Binley Florist’ To His Long-Time Employee

Posted onFebruary 17, 2023
Binley Florist, a 130-year-old family owned business has been sold to Tami Field, a longtime employee and general manager of the business, and her husband Dave.
Courtesy Binley Florist

By Paul Post

Binley Florist has been there for its customers’ best and worst of times, welcoming new life to the world, weddings, milestone anniversaries, and painful loss when flowers voice expressions of sympathy.

But after decades on the job, owner Wally Hirsch has sold the iconic, 130-year-old business to long-time employee and general manager Tami Field and her husband, Dave.

“I’m 75,” Hirsch said. “I’ve probably been doing this for 60 years. It’s time. Tami has really earned her place at the helm. She’s been a good, faithful employee. I’ve had a lot of good employees over the years. They’ve been loyal to us through recessions, through pandemics. This is an old business. We’ve seen it all.”

Read More

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