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Garvey Kia Opens State Of The Art Dealership On Quaker Road In Queensbury

Posted onMay 19, 2026
Garvey Kia’s new 25,000-square-foot dealership on Quaker Road in Queensbury includes expanded sales and service areas, with rows of new vehicles shown outside the recently opened facility there.
Courtesy Garvey Kia

By Paul Post

Garvey Kia is scheduled to move into its new state-of-the-art dealership on Wednesday, May 20 followed by a grand opening celebration with area dignitaries in June.

The 25,000-square-foot, two-story building is adjacent to the firm’s former site at 483 Quaker Road, which continues as a Volkswagen dealership with future remodeling plans.

Kia generates approximately 65 percent of the company’s revenue.

“It was really a business need,” owner and President J.P. Garvey said. “We were selling so many cars next door that we had to expand. It’s the biggest, best and most technologically modern dealership in the North Country. Kia had a really big role in the design process, but a lot of the details were up to us. Every day there were a hundred decisions that had to be made.”

Garvey is the only Kia dealership between Albany and Plattsburgh, and its market includes most of central Vermont, too.

The new building has a variety of unique features, from environmentally sustainable elements and a spacious customer lounge to a top-of-the-line network computer system and employee amenities such as a shower, secure locker room and full-service break room and kitchen area.

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Glens Falls Pursues Parking Reforms And Development Initiatives Downtown

Posted onMay 19, 2026May 19, 2026
Glens Falls Mayor Diana Palmer speaks at Heritage Hall in Harding Mazzotti Arena, where she outlined downtown parking reforms and development initiatives during her first 100 days in office.
Courtesy Paul Post

By Paul Post

From a new planning and zoning department to downtown parking initiatives, Glens Falls is pursuing steps large and small to attract business and promote economic development.

Mayor Diana Palmer outlined those steps during a recent wide-ranging speech covering her first 100 days in office at Heritage Hall in Harding Mazzotti Arena.

“Being mayor of a small city is about solving problems,” she said. “At any given time, there will be new problems that need careful thought and solutions. The beginning of my administration was no exception. In January, we confronted a number of ongoing problems, and I am proud of the progress my administration has made on all of them.”

One of the most significant items she discussed was a proposed transfer of operations and sale of the city’s Fire Road ice rink, near the YMCA, to the Adirondack Youth Hockey Association. The facility was temporarily closed last year because glycol leaked from its cooling system.

The situation was managed, but the city is still seeking a long-term solution.

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Siena Poll Shows Two-Thirds Of New Yorkers Use AI Chatbots, Use Rising Yearly

Posted onMay 19, 2026

Forty-three percent of New York state residents say the disadvantages of artificial intelligence are too great, while 37% say the advantages outweigh the disadvantages, according to a Siena Poll released April 14, 2026.

Nearly 1 in 5 respondents, 19%, said they do not know whether the advantages outweigh the disadvantages.

Two-thirds of New Yorkers, 67%, said they use AI chatbots, while 32% said they have never used an AI chatbot. Forty-four percent said they use AI at least weekly, including 21% who said they use it daily.

Compared with last year, 48% said they are using AI tools more, 39% said their use is about the same and 8% said their use has decreased.

Among those who use AI chatbots, 41% said they use them mostly for personal reasons, 24% mostly for professional reasons and 32% equally for both. More than half of users, 56%, said they double-check AI results always or most of the time. Twenty percent said they pay for an AI chatbot subscription.

Among New Yorkers who use AI chatbots at least weekly, 28% said they pay for a premium subscription, compared with 5% of those who use chatbots infrequently. Across users, ChatGPT was the tool used most often, followed by Gemini and Copilot.

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Scratch Kitchen Moves to Ridge Street, Plans Dinner Service and Liquor License

Posted onMay 19, 2026May 19, 2026
Denver Semon, left, and manager Nicki Loiselle sit inside Scratch Kitchen on Ridge Street.
Glens Falls Business Journal

Editor’s Note: This article was published May 14. Scratch Kitchen announced its new 21 Ridge St. location would open May 18.

By Carol Ann Conover

After two years building a loyal following out of a compact cafe on Warren Street, Scratch Kitchen owner and executive chef Denver Semon is trading her 12-seat dining room for a 70-seat space at 21 Ridge St., putting her squarely in the middle of what she calls a growing restaurant hub in downtown Glens Falls.

The move, approved by the Glens Falls Planning Board earlier this year, marks a significant step for a chef who has spent more than two decades at the stoves of some of the region’s most recognized kitchens, including The Sagamore, the Aviator Restaurant in Queensbury and Flight Wine Bar & Restaurant in Glens Falls, before striking out on her own in the spring of 2024.

“I’ve wanted to open my own place for a long time, but it, you know, financially it wasn’t feasible or, you know, many reasons,” Semon said. “It’s scary to get into the restaurant business. It’s a lot, a lot of overhead and not a lot of rewards sometimes. But I’m just like, if I’m gonna work that hard, I think I’m going to do it for myself.”

The Warren Street location, while beloved, imposed hard limits. With seating for roughly a dozen and a kitchen built for one, Semon couldn’t accommodate the volume her growing customer base demanded.

“I have such a small kitchen. It was really only, only me. So it made it difficult. We couldn’t do the business that we wanted to do,” she said. “So, I knew after two years we were going to have to find something larger, which is an awesome, awesome problem.”

The new Ridge Street location had served as a restaurant for most of its history. Previous tenants include Fiddleheads, Black Watch and most recently Birch Bark Eatery, the vegan restaurant whose owner relocated to Albany, before the space was used as an event venue for about two years. The existing hood and infrastructure meant Semon’s build-out focused on outfitting the kitchen with new commercial equipment and refreshing the dining room and bathrooms, rather than undertaking structural work.

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Personnel Briefs: May 2026

Posted onMay 19, 2026

Northern Insuring Agency, Inc. has added Chrystina Chaney to its Personal Insurance Division as a Retention Specialist Assistant in the company’s Glens Falls office.

Chaney joined the team in January and has obtained her NYS Insurance License. She and her husband live in Hudson Falls with their three children and pets.

“We’re excited to welcome Chrystina to the team,” said Melissa Kokofsky, manager of the Personal Insurance Division. “She brings years of face-to-face experience working with people from all walks of life, along with a strong commitment to providing exceptional service. We’re thrilled to have her on board.”

Northern Insuring Agency, Inc., founded in 1930, provides auto, home, business, life and health insurance, and employee benefits services.

Provided by Northern Insuring Agency, Inc.; edited for style and length.

*   *   *   *   *

Arrow Bank National Association has hired Cara Schroeder as Assistant Vice President, Business Banking Relationship Manager.

In her new role, Schroeder will support small businesses by developing new relationships and strengthening existing ones with customized financial solutions. She will manage a portfolio of business customers, collaborate with internal partners to drive business growth and support retail teams across small business and business banking.

Schroeder has more than 20 years of banking experience. She began her career with TD Bank in 2004 and held roles including Teller, Head Teller, Customer Service Representative, Small Business Specialist and, most recently, SBA Business Development Associate.

A native of Averill Park, New York, Schroeder will support businesses throughout the region.

Arrow Bank National Association, part of the Arrow Family of Companies, is a commercial bank headquartered in Glens Falls, New York, serving eight counties in northeastern New York. It operates 38 banking offices and provides banking, wealth management and insurance services.

Provided by Arrow Bank National Association; edited for style and length.

*   *   *   *   *

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Park Theater Names New Executive Director To Lead Community-Focused Growth

Posted onMay 19, 2026
John Snyder, The Park Theater Foundation’s executive director, stands outside the theater.
Courtesy Park Theater

By Ann Donnelly

The Park Theater Foundation’s board of directors recently announced John Snyder as its new executive director, ushering in a new chapter for the downtown arts hub. Snyder, who relocated from Michigan’s Upper Peninsula, officially took the reins March 2, bringing more than a decade of nonprofit and arts leadership to the organization.

Snyder comes to upstate New York from the Calumet Theatre, a historic venue in a remote Michigan village of 700 residents. Operating since 1900, the theater relied heavily on community support to attract talent to an area Snyder called “the end of the road.” He hopes to bring a similar community-centric approach to Glens Falls, drawing on a background that includes nearly two decades of performing in bands before he transitioned to nonprofit management.

“I come from Michigan’s Upper Peninsula, a region shaped by resilience and a strong sense of community, where the concepts of quiet determination, grit, and perseverance are a way of life,” Snyder said.

Arriving in Glens Falls, Snyder was immediately struck by the robust local arts scene, noting the impressive presence of the Glens Falls Symphony and the Hyde Collection. He has spent his first few months conducting door-to-door networking, visiting downtown business owners to introduce himself, discuss sponsorships and break through the modern clutter of digital communication.

“It’s hard to ignore somebody when they show up, and they don’t have an appointment, and that’s kind of the way I like to do things,” Snyder said.

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Eco Haven Pest Control Builds Regional Growth With Eco Friendly Pest Solutions

Posted onMay 19, 2026
Eco Haven owner Jake Dorsey stands beside one of the company’s pest control trucks.
Courtesy Eco Haven

By Paul Post

Jake Dorsey goes where the problems are, which, depending on the time of year, can be anything from bats, squirrels and mice to ticks, bees and carpenter ants.

His Hudson Falls-based Eco Haven Pest Control business, founded just over a year ago, already has clients from Kingston to Lake Placid and from western Vermont to the Mohawk Valley.

Eco Haven uses pesticides and chemicals to battle bugs and critters only when absolutely necessary, as opposed to area-wide applications.

“If there’s no target, why are you shooting?” said Dorsey, a 27-year-old entrepreneur.

The goal is to provide permanent solutions instead of repeat annual treatments.

To exclude insects and tiny rodents, for example, Eco Haven installs small metal barriers the same color as a home’s siding to keep them from getting inside.

For bat control, the company allows bats to exit safely and prevents re-entry without trapping them inside. Once out, all access points are sealed, and guano removal is recommended, if present, to prevent health concerns.

He previously worked for other firms in the industry before launching on his own. Dorsey emphasizes eco-friendly solutions because he understands the public’s growing concern about environmental safety.

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WSWHE BOCES Partnership Wins State Honor For Career Education Program

Posted onMay 19, 2026
Champions of Change banners recognize WSWHE BOCES and SUNY Adirondack for Manufacturing and STEAM Day, a partnership linking students to postsecondary options and manufacturing career paths.
Courtesy WSWHE B OCES and SUNY Adirondack

WSWHE BOCES, working with SUNY Adirondack, has been named a “Champion of Change” by the New York State School Boards Association for its annual Manufacturing and STEAM Day.

The recognition, part of NYSSBA’s Champions of Change program, cites the event as an example of an innovative partnership that connects students to postsecondary options and careers in advanced manufacturing.

“We are honored to receive this recognition for a program that reflects the meaningful opportunities we strive to create for students,” said WSWHE BOCES District Superintendent Turina Parker. “Our partnership with SUNY Adirondack is a powerful example of how collaboration can open doors. Manufacturing and STEAM Day helps students see what’s possible and envision themselves in careers that are critical to our regional economy.”

The Oct. 17 event included a panel of P-TECH graduates who earned Mechatronics degrees from SUNY Adirondack and discussed the transition from school to the workforce. Students also visited regional employers including Adirondack Studios, Creatacor, Fort Miller Group and GlobalFoundries and met with industry professionals and faculty.

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From 40 Tasks to Just One: Severus AI Wants to Give Business Owners Their Mornings Back

Posted onMay 19, 2026
Christopher Crowd, founder of Severus AI, develops AI tools for small business owners.
Courtesy Severus AI

By Ann Donnelly

Small business owners often find themselves drowning in daily tasks, from answering repetitive phone calls to managing social media and organizing emails. Christopher Crowd, founder of the Glens Falls-based startup Severus AI, believes artificial intelligence is the key to escaping this cycle of burnout and regaining control.

Severus AI is a project two years in the making, designed to address the specific pain points of entrepreneurs. Using a proprietary platform called Ada, the company creates customized artificial intelligence agents that handle email, social media, incoming calls, website leads and complex workflow automation.

“As a business owner, your job is to scale,” Crowd says, “If you don’t, eventually you’re going to burn out. Rather than getting up in the morning and running to your desk, going through 100 emails and trying to respond to everybody, these tools allow you to get up very calmly and have a cup of coffee. It’s all fun for you.”

For many solopreneurs, hiring a full staff is financially out of reach. Crowd envisions the Severus AI workflow automation tools as acting like a micro-employee. This fractional assistant can read private and business emails, summarize them, manage calendars and send daily reports to staff.

Voice integration takes this concept a step further. Crowd detailed a scenario in which a client can simply speak to their phone during a morning commute to receive an email recap or to command the system to fix a presentation before they arrive at the office.

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WWIDA Launches Study To Measure Arts Economy Across Two Counties

Posted onMay 19, 2026

By Carol Ann Conover

The Warren Washington Industrial Development Agency has approved a study to inventory and quantify the economic impact of the creative economy across Warren and Washington counties, a sector that includes more than 85 identified arts, culture and creative economy organizations and that local leaders say has long operated without the data to demonstrate its full value.

The WWIDA board approved up to $200,000 for the project, to be conducted by an outside consulting firm selected through a formal request for proposals process. Proposals are due May 14, with a consultant expected to be recommended to the full WWIDA board by mid-June. Chuck Barton, WWIDA chief executive officer, said the study will inventory the region’s creative assets and produce an economic impact analysis to inform future planning and strengthen grant applications.

“We’re looking for a group to bubble up who will take the results of the study and run with it,” Barton said.

The initiative grew out of a coalition called MOSAIC, formed through conversations among Glens Falls arts organizations and the Warren County Economic Development Corp. The WWIDA joined those discussions and agreed to fund the study, seeing alignment with its broader mission of promoting economic development and job creation across both counties.

The study’s scope will extend well beyond Glens Falls. Barton said the consultant will be expected to capture the full inventory across Warren and Washington counties, including festivals, historical societies, libraries, museums, theaters and small-scale artist enterprises, many of which operate year-round despite the region’s seasonal tourism patterns. Barton expects the actual inventory to significantly exceed the initial 85-venue scan.

“We’re looking for this to be very broadly defined,” he said. “All inclusive and all-encompassing.”

Phil Casabona, executive director of the Lower Adirondack Regional Arts Council, is among those named to the advisory committee. LARAC’s June Arts Festival is widely recognized as the largest single economic driver in the city of Glens Falls, drawing regional visitors each summer and generating spending across local hospitality, retail and service businesses.

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