
Courtesy NBT Bank
By Jill Nagy
Customer service is important to any business, including banks. So keeping up with the latest in technology is important, as banks compete to retain and draw customers.
Online apps that allow customers to make deposits, move money to other people’s accounts, as well as check their own accounts; ATM’s that accept cash deposits and return a photographic record of a check deposit; and branches smaller and more streamlined that offer a range of financial services, including insurance and investment services, are all services banks now offer.






